Remote System Monitor; General Overview; Monitor Password - Vodavi Starplus Triad-S Installation Manual

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Remote System Monitor

General Overview

The Remote System Monitor feature provides access to the installed
system for diagnostic purposes. These capabilities benefit service
personnel enabling them to support the end user.
Different levels of access, via password, allows authorized personnel to
trace, monitor and upload critical information directly from the
Triad-S
information that leads to a quick resolution of problems that may occur.
This is all done without interfering with ongoing call processing or
normal system operation, and in many cases may be performed without
a site visit. The optional 9600 baud modem is used for remote access.
Capabilities allowed and reserved for this high level troubleshooting
include the following:

Monitor Password

The Monitor feature, like Maintenance, is entered via a six-character
alphanumeric string. The password prompt is accessed by pressing the
<Enter> key at the PC connected to the MISU. After the prompt displays,
type the password, then press <Enter>. Proper entry of the password
results in the mon> prompt. The Maintenance password is: ETRACE
System. This provides a more accurate means of acquiring system
Monitor Mode
Enable and Disable Event Trace
Dump Trace Buffer (up-load)
The Remote Monitor feature is intended for use only under the
guidance and instruction by authorized personnel from VODAVI
TechnicalSupport.Care and caution mustbe observedwhenusingthis
feature as permanent damage to the software structure can occur.
Remote System Monitor
STARPLUS