Basic Elements; Start; End - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Basic elements

User Manual CIE 1.0 IVR-Editor
The essential elements of an IVR script are called basic elements in the IVR
Editor.

Start

Task
The Start element specifies the beginning of the IVR script.
You have to use exactly one Start element in an IVR script. Start elements have
one exit connector.
Icons
The IVR Editor uses the following icons for a Start element.
Icon in the catalog of elements
Properties
•
For information on general element properties, see General properties of all
elements on page 25.
Error-exit connector
Start elements have no Error-exit connectors.

End

Task
The End element specifies the end of the IVR script. The End element does not
clear an established connection. You can use any number of End elements in an
IVR script.
End elements can have several input connectors.
Icons
The IVR Editor module uses the following icons for the element.
Icon in the catalog of elements
Properties
•
For information on general element properties, see General properties of all
elements on page 25.
Error-exit connector
End elements have no Error-exit connectors.
Icon in the IVR script
Icon in the IVR script
Terms and elements of the IVR Editor • 27