Importing And Exporting; Exporting; Why Export Data; Exporting In Ivr Format - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Importing and exporting

Exporting

User Manual CIE 1.0 IVR-Editor
You can export IVR scripts. The data are saved to a file. You can export an IVR
script in IVR or XML format. In XML format you can only export one IVR
script. In IVR format you can export several IVR scripts.

Why export data?

Exporting IVR scripts enables you to create IVR scripts centrally and store them
on a data medium. You can then retrieve and use these IVR scripts in another
CIE system. You can select exactly which IVR scripts you want to export.

Exporting in IVR format

The IVR format is an internal format of the IVR-Editor. The advantage of this
format compared to XML format is that you can export several IVR scripts at
once. You can also export unfinished scripts, that is scripts with open input or
exit connectors, with IVR format.
Proceed as follows to export one or several IVR scripts.
1. Select Export from the IVR script menu. The Export IVR Script
dialog opens.
2. Enter a name for the export file or select a file and folder with
3. Select the IVR scripts to be exported.
4. Click Export to export the selected IVR scripts. The IVR scripts
are saved to the file.
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