Customizing Connections; Connecting Elements; Moving Corner Points; Highlighting Connections - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

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Customizing connections

126 • Creating an IVR Script
The link between an input connector and an exit connector is called connection.
A line represents a connection graphically.
For a clearer layout you can add corner points to connections.
You can only connect vacant input and exit connectors. You cannot assign
several connections to one connector.

Connecting elements

Proceed as follows to connect elements.
1. Click the exit connector of an element, e.g. Start.
2. Click to create a corner point (change of direction).
3. Drag the connection to the input connector of another element,
such as a Logic element. The two elements are connected.

Moving corner points

Proceed as follows to move a corner point.
1. Point the mouse pointer to a corner. The icon of the pointer
changes.
2. Click the corner and keep the left mouse button pressed while you
drag the corner to its new position.
3. Release the mouse button.

Highlighting connections

You can color-highlight connections.
1. Right-click a port of the connection. A pop-up menu opens.
2. Select Highlight Connection. The color of the connection
changes.
or
1. Click a port. The color of the connection changes.

Deleting connections

You can delete connections.
1. Right-click a port of the connection. A pop-up menu opens.
2. Select Delete Connection. The connection is deleted.
User Manual CIE 1.0 IVR-Editor

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