Tags In A Condition; Local Variables In A Condition; Example For A Condition - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

24 • Terms and elements of the IVR Editor
Operator Explanation
>= Date/ time comparison on greater than or equal to, e.g. 25.04.2004
>= 01.05.2004 renders 0; 23:00:00 >= 19:00:00 renders 1
Date/ time comparison on equal, e.g. 25.04.2004 == 01.05.2004
==
renders 0, 23:00:00 == 23:00:00 renders 1
!= Date/ time comparison on not equal to, e.g. 25.04.2004 !=
01.05.2004 renders 1; 23:00:00 != 19:00:00 renders 1

Tags in a condition

You can use tags in a condition . A list of names, types, data types and precisions
of all tags is provided. Tags are defined under Administration - Configuration
in the Contact Center User Interface.

Local variables in a condition

You can use local variables in a condition . A list of names and values is
provided. The local variables apply to a certain IVR script.

Example for a condition

You can use a variety of tags, local variables, and operators for a condition. The
following example shows how a condition is structured.
[Logic]Load2
Condition: c.dialledTheme == "Load calls 2"
Comment: Check for topic name
User Manual CIE 1.0 IVR-Editor