Mitel 5304 User Manual page 49

When you enable Dynamic Extension Express, your incoming calls are routed as specified by
the routing type programmed for you by your system administrator. The table below provides
descriptions for the default routing types.
Routing Type
Mobile Twinning
Delayed Mobile
Twinning
Check with your system administrator to see which routing type has been programmed for you.
Your administrator can modify these routing types by adding or removing routing steps, adding
or removing destinations, and changing the ring timers, if required.
To ensure that calls are routed correctly to your mobile and home phones, inform your system
administrator if either of these phone numbers change.
To enable Dynamic Extension Express:
To disable Dynamic Extension Express:
To answer a call routed to your mobile or home phone:
1. Answer the call when it rings your phone. After you speak, the Dynamic Extension
2. Do one of the following:
To use the Dynamic Extension Express – Handoff "push" feature:
1. While on an active call at your phone, press the Special button, and then dial 388.
2. Answer the call at one of your associated destinations. For mobile and home phones,
To use the Dynamic Extension Express – Handoff "pull" feature:
NOTE
To cancel the Dynamic Extension Express – Handoff feature:
Mitel ® 5304 IP Phone User Guide – Issue 2, June 2010
Calls simultaneously ring your desk phone and mobile phone, before
going to voice mail.
Calls ring your desk phone first, and then ring both your desk phone and
mobile phone, before going to voice mail.
Dial 363 or 364. PERSONAL ROUTING ON appears on the display.
Dial 362 or 364. PERSONAL ROUTING OFF appears on the display.
Express prompt is played.
•
Press # to accept the call.
You do not need to wait for the prompt to accept the call. You can
NOTE
accept the call immediately by pressing the # button.
•
Press * to send the call to the voice mailbox associated with your main extension
(not your mobile phone or home phone voice mailbox). If you do not have a voice
mailbox, the "Press *..." prompt is not played and the call is routed to your main
extension.
If you hang up, the call continues to follow your programmed routing steps.
HANDOFF IN PROGRESS appears on the display and the call rings all of your
associated destinations (except voice mail).
press # to accept the call.
While on an active call on an associated destination device, lift your phone handset and
dial 388. A confirmation tone is played and the call is pulled back to your phone.
If you enter the handoff feature code (388) and the display shows NO CALL TO
HANDOFF, the call cannot be handed off (see
While the handoff is in-progress, press the Special button, and then dial 388. HANDOFF
CANCELLED appears on the display for your main extension.
Description
page 61).
Call Features
Page 35