Brother HL-7050 Service Manual page 276

CHAPTER 6 TROUBLESHOOTING
8.16 Banyan VINES Troubleshooting
If you are having trouble printing with Banyan VINES, check the following:
(1) Make sure that you have the Banyan VINES PCPrint software option installed.
(2) Make sure that the Banyan protocol is enabled.
(3) If there are more than two hops (i.e., more than two routers) between the print server and
the file server, make sure that you have changed the hop count to the appropriate number
via BRAdmin or the print server console.
(4) Use the VINES MUSER or MANAGE utility to verify that the print server has logged in. If
it has not, make sure that the StreetTalk login name configured in the print server exactly
matches the login name that was configured using the MUSER or MANAGE utility on the
file server.
(5) Verify that the StreetTalk name associated with the print server service name exactly
matches the name of the print queue that was configured using the MSERVICE or
MANAGE utility on the file server.
(6) Check to see that you have not exceeded the user limit on your Banyan file server
(because the print server must login as a user), that printing is enabled on the queue, and
that there are no security restrictions on the file server that would prevent the print server
from logging in.
8.17 Web Browser Troubleshooting (TCP/IP)
(1) If you can not connect to the print server using your web browser it may be worth checking
the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type
in the IP address of the print server. This will stop your PC from trying to connect to your
ISP or proxy server every time you wish to look at the printer server.
(2) Make sure that you are using the proper Web Browser, we recommend Netscape
Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later.
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