Dell 5310n - Workgroup Laser Printer B/W Service Manual page 112

User attendance messages—paper jams and paper handling errors (2xx.xx)
Error Sub
Description
code codes
239 .03 Duplex did not send
device Controls
response.
239 .04 Duplex did not send
Input Device Ready
response.
239 .05 Duplex did not send
Page In Output Device
response.
239 .06 Failed the last page of a
staple job.
239 .07 Engine never sent
Select OUtput Device to
the duplex unit because
the page leaving the
duplex never sent Select
Input Device.
239 .08 Engine never saw Input
Source Read on a page
to be picked from the
duplex unit that is
waiting on a page to
pass the input sensor.
239 .11 Sheet picked from
duplex never made it to
the input sensor. Slow or
delayed feed from the
duplex unit.
241 .10 Page was not properly
picked from tray 1.
241 .11 Page was not properly
picked from tray 1.
Service Manual
2-70
Possible causes
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Input sensor not working correctly.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
Action
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Check duplex sensor cables for
correct installation. If no
problem is found with the
cables, replace the duplex
option.
Fan media.
Turn media over.
Reduce amount of media
loaded in tray 1.
Replace pick tires.
"Integrated
tray autocompensator pick
roll assembly removal" on
page 4-52.
Fan media.
Turn media over.
Reduce amount of media
loaded in tray 1.
Replace pick tires.
"Integrated
tray autocompensator pick
roll assembly removal" on
page 4-52.