Memory-Related Port 85 Codes; Expansion Board-Related Port 85 Codes - HP ProLiant BL620c - G7 Server Troubleshooting Manual

Replace the processor board, if applicable.
5.
Replace the system board.
6.
IMPORTANT:
serial number through RBSU

Memory-related port 85 codes

Memory-related port 85 codes display in the format 4xh.
IMPORTANT:
continues, proceed with the next step.
To troubleshoot memory-related error codes:
Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
1.
Bring the server to base configuration by removing all components that are not required by the
2.
server to complete POST. This process can include removing all:
Expansion boards
o
Processors, except the processor installed in socket 1
o
IMPORTANT:
does not function properly.
PPMs, except the PPM installed in slot 1
o
DIMMs, except the first bank
o
Hard drives
o
Peripheral devices
o
Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory
3.
boards, if applicable.
Replace the DIMMs with a remaining bank of memory.
4.
Replace the memory board, if applicable.
5.
Replace the system board.
6.
IMPORTANT:
serial number through RBSU

Expansion board-related port 85 codes

Expansion board-related port 85 codes display in the format 6xh.
IMPORTANT:
continues, proceed with the next step.
To troubleshoot expansion board-related error codes:
Reseat all expansion boards.
1.
Bring the server to base configuration by removing all components that are not required by the
2.
server to complete POST. This process can include removing all:
If replacing the system board or clearing NVRAM, you must re-enter the server
("Re-entering the serial number and product
Reboot the server after completing each numbered step. If the error condition
Processor socket 1 and PPM slot 1 must be populated at all times or the server
If replacing the system board or clearing NVRAM, you must re-enter the server
("Re-entering the serial number and product
Reboot the server after completing each numbered step. If the error condition
ID" on page 71).
ID" on page 71).
Error messages 167