HP ProLiant BL620c - G7 Server Troubleshooting Manual page 151

1776-Slot X Drive Array - Shared SAS Port Connection Conflict Detected - Ports 1I,
1E: Storage connections detected on both shared internal and external ports.
...Controller selects internal port until connection is removed from one of the ports.
Audible Beeps: None
Action: For cable configuration information, refer to the controller documentation.
1776-Drive Array Reports Improper SCSI Port 1 Cabling
Audible Beeps: None
Possible Cause:
•
The integrated array enabler board failed.
•
The I/O board, drive backplane fan board, or drive backplane failed.
Action:
Replace the integrated array enabler board.
1.
Update the integrated Smart Array option to the latest firmware version
2.
page 80).
CAUTION:
board. If you believe the I/O board requires replacement, contact HP Technical Support
("Contacting
Reboot the server after replacing each item:
3.
Drive backplane fan board
a.
Drive backplane
b.
I/O board
c.
1777-Slot X Drive Array - Storage Enclosure Problem Detected (followed by one or
more of the following)
(followed by one or more of the following):
...SCSI Port Y: Cooling Fan Malfunction Detected
SCSI Port Y: Overheated Condition Detected
SCSI Port Y: Side-Panel must be Closed to Prevent Overheating
SCSI Port Y: Redundant Power Supply Malfunction Detected
SCSI Port Y: Wide SCSI Transfer Failed
SCSI Port Y: Interrupt Signal Inoperative
SCSI Port y: Unsupported ProLiant Storage System Detected
Audible Beeps: None
Possible Cause: Environment threshold was violated on the drive enclosure.
Action:
•
Check the cooling fan operation by placing a hand over the fan.
•
Be sure the internal plenum cooling fan in tower servers or storage systems is operational. If the fan
is not operating, check for obstructions and check all internal connections.
•
Replace the unit side panel if removed.
Only authorized technicians trained by HP should attempt to remove the I/O
HP" on page 173) before proceeding.
("Firmware maintenance" on
Error messages 151