HP 3000/9x9KS Series Manuals

Manuals and User Guides for HP 3000/9x9KS Series. We have 3 HP 3000/9x9KS Series manuals available for free PDF download: Service Manual, Site Preparation And Requirements Manual, Upgrade Manual

HP 3000/9x9KS Series Service Manual (352 pages)

Enterprise Servers

Brand: HP | Category: Server | Size: 2.15 MB

Service Manual
1
Table of Contents
5
1 Introduction

15
- HP 3000 Systems
  16
- HP 9000 Systems
  17
2 Hardware Installation and Configuration

21
- Installation
  22
  - HP 3000/9X9Ks Install Summary
    22
  - HP 9000/Kxx0 Install Summary
    23
- System Start-Up Process
  24
- Configuration Rules
  26
  - CPU Card Rules
    26
  - Memory SIMM Rules
    26
  - Graphics Module Rules
    26
  - HP-PB Rules
    26
- Hardware Configuration
  29
  - Address Paths
    29
- Graphics Terminal Configuration
  32
  - Internal Modem Configuration
    34
  - Internal Modem Remote Access
    40
    
    HP-UX Remote Access
    40
    
    Mpe/IX Remote Access
    41
    
    Enabling or Disabling Remote Access Hardware
    42
3 Troubleshooting

45
- Introduction
  45
- Calling the Response Center
  46
- Safety Considerations
  47
- Hard Failures
  47
- Power System Troubleshooting
  48
  - Power Supply
    49
  - Power Monitor Card
    50
  - Display Panel Troubleshooting
    53
  - Key Switch Troubleshooting
    53
  - Powertrust UPS Online Error Messages
    54
- Troubleshooting System Hardware Faults
  54
  - Overtemperature Indications
    58
- High Priority Machine Check (HPMC)
  60
  - Troubleshooting Hpmcs
    60
- Core I/O Troubleshooting
  63
  - Integrated Access Port
    63
  - Core I/O Card Status Leds
    65
    
    HP 9000 Core I/O
    66
    
    HP 3000 Core I/O
    68
  - Troubleshooting LAN Problems
    71
- System Build-Up Procedure
  71
- Soft Errors
  73
  - Performance Problems
    73
  - Diagnostic Tools
    73
    
    Mpe/IX or HP-UX Prior to 10.20 IPR 9707
    73
    
    HP-UX 10.2X or Later
    74
    
    Offline Diagnostics
    74
- Operating System Problems
  75
  - Mpe/IX System Hang
    75
    
    Mpe/IX Monitor Halts
    76
    
    Mpe/IX System Abort
    76
  - HP-UX System Hang
    77
- Performing a Memory Dump
  77
4 Front Panel Display Codes

85
- PDC Chassis Codes
  85
- Major Code Category 1
  86
- Major Code Category 2
  90
- Major Code Category 3
  92
- Major Code Category 4
  93
- Major Code Category 5
  94
- Major Code Category 7
  95
- Major Code Category 8
  98
- Major Code Category 9
  98
- Major Code Category a
  99
- Major Code Category B
  99
  - HP-UX Category B Codes
    99
  - Mpe/IX Category B Codes
    99
- Major Code Category C
  103
- Major Code Category D
  107
- Major Code Category E
  108
- Major Code Category F
  108
- Selftest Console Display Messages
  109
  - Memory Warning Messages
    109
  - Processor Warning Messages
    109
  - BCH Warning Messages
    110
- Internal Modem Error Codes
  112
5 Diagnostics

115
- Online Diagnostics and Utilities
  115
  - Using the Support Tools Manager
    115
    
    Running STM
    116
  - Using SYSDIAG
    116
- Offline Utilities
  117
  - Using ODE-Based Diagnostics
    117
  - Using the Support Media
    118
- HP-UX Recovery Kernel
  118
- Support Media Boot
  118
  - Support Media Main/Utilities Menus
    119
6 Replaceable Parts

121
- External HP-PB I/O Card Cage Replaceable Parts
  125
- Power Cords
  130
7 Removal and Replacement Procedures

137
- Preparing the SPU
  137
- Tools Required
  137
- Front Bezel
  138
- Top Cap, Sides, and Rear Bezels
  139
  - Top Cap
    139
  - Sides
    139
  - Rear Bezels
    139
- Processor Card
  139
  - Front Processor Card
    140
  - Back Processor Card
    142
- Power Monitor Card
  144
- Memory Simms
  144
- LCD Display
  147
- Internal Peripheral Bay
  148
  - Upper Peripherals
    149
  - Lower Peripherals
    152
- Key Switch
  153
- Core I/O Card
  154
- Internal Modem
  156
- Audio Card (HP VISUALIZE K260/K450/K460 Workstations)
  157
- HP-HSC Card (HP9000 Only)
  158
- HP-HSC Expansion I/O Card
  159
- Dual Bus 4-Slot HSC Expansion I/O Card (K570/K580 Only)
  161
- HP-HSC I/O Card
  162
- HP-PB I/O Card
  163
- Power Supply (All Models Except HP3000/979KS, HP9000/K250/K260/K450/460 and HP VISUALIZE Workstation Models)
  164
- Power Supply (HP3000/979KS, Hp9000/Kx50/Kx60/Kx70/Kx80, and HP VISUALIZE Workstation Models)
  165
- Power Supply Fan Assembly
  167
- Fan Tray
  168
- System Board
  169
  - Hp 9000/K100
    169
  - HP 3000/9X9Ks and HP 9000/K2X0/K4X0/Kx70
    171
- HP-PB I/O Card Cage and Card Cage Power Supply (HP3000 969/979/989 and HP9000 K3Xx/K4Xx/K5Xx)
  175
  - I/O Card Removal
    175
  - HP-PB I/O Card Cage Removal
    176
  - Power Supply Removal
    177
  - SPCM Card Removal
    177
  - HP-PB Card Cage Backplane Removal
    178
- Rack-Mount Cabinet Procedures
  179
- Cabinet Removal and Replacement Procedures
  182
  - Rear Door
    182
  - Top Cap
    182
  - Side Cover
    182
  - Forehead Assembly
    183
  - Base Cover
    183
  - Rear Door Hinge
    184
  - Rail Assembly
    184
  - Fan Assembly
    184
  - Fan
    185
  - Pdu
    186
  - Cabinet Leveler or Caster
    187
  - Magnetic Door Catch
    187
  - Door Bumper
    188
8 SCSI Peripherals and I/O Information

189
- Introduction
  189
- Configuration
  190
  - SCSI Cables
    191
  - Cable Characteristics
    191
    
    Voltages / Current
    191
  - Termination/Term Power
    194
  - Termination Characteristics and Power
    194
- Normal Operation
  194
- Common Problems
  195
- Cable and Terminator Part Numbers
  195
- Status Returns
  198
- Internal Peripherals
  205
- HP A3629A SCSI Disk Drive
  206
  - Specifications
    206
  - Jumpering
    207
  - Preventative Maintenance
    210
  - Troubleshooting
    210
  - Exchange Part Number
    210
  - Diagnostics
    210
- HP A3353A SCSI Disk Drive (Source 1)
  211
  - Specifications
    211
  - Jumpering
    212
  - Preventative Maintenance
    214
  - Troubleshooting
    214
  - Exchange Part Number
    214
  - Diagnostics
    214
- HP A3353A SCSI Disk Drive (Source 2)
  215
  - Specifications
    215
  - Jumpering
    216
  - Preventative Maintenance
    219
  - Troubleshooting
    219
  - Exchange Part Number
    219
  - Diagnostics
    219
- HP C3145A SCSI Disk Drive
  220
  - Specifications
    220
  - Jumpering
    221
  - Preventative Maintenance
    223
  - Troubleshooting
    223
  - Front Panel LED Indicator
    223
  - Exchange Part Number
    223
  - Diagnostics
    223
- HP A3351A SCSI Disk Drive (Source 1)
  224
  - Specifications
    224
  - Jumpering
    225
  - Preventive Maintenance
    227
  - Troubleshooting
    227
  - Exchange Part Number
    227
  - Diagnostics
    227
- HP A3351A SCSI Disk Drve (Source 2)
  228
  - Specifications
    228
  - Jumpers
    229
    
    Termpwr
    229
    
    Active Termination
    229
    
    Scsi ID
    230
    
    Spindle Synchronization
    230
    
    Write Protection
    231
    
    Delayed Spin-Up
    231
    
    Remote Busy and Fault Leds
    231
  - Troubleshooting
    232
  - Exchange Part Number
    232
  - Diagnostics
    232
- HP A3058A SCSI Disk Drive (Source 1)
  233
  - Specifications
    234
  - Jumpering
    235
  - Preventative Maintenance
    238
  - Troubleshooting
    238
  - Exchange Part Number
    238
  - Disk Diagnostics
    238
- HP A3058A SCSI Disk Drive (Source 2)
  239
  - Specifications
    240
  - Jumpering
    241
  - Preventative Maintenance
    242
  - Troubleshooting
    243
  - Exchange Part Number
    243
  - Diagnostics
    243
- HP A3350A SCSI Disk Drive
  244
  - Specifications
    244
  - Jumpering
    245
  - Jumper Descriptions
    247
  - Preventive Maintenance
    249
  - Troubleshooting
    249
  - Exchange Part Number
    249
  - Diagnostics
    249
- HP C2478SZ (C1504B) DDS Tape Drives
  250
  - Specifications
    250
  - Jumpering
    251
  - Configuration Switches
    252
  - Preventative Maintenance
    252
    
    Cleaning
    252
    
    Head Cleaning Procedure
    253
  - Firmware Updates
    253
  - Troubleshooting
    254
  - Front Panel Status Display
    254
  - Forced Eject
    255
  - Triggering a Forced Eject
    256
  - Forced Eject Action
    256
  - Consequences of a Forced Eject
    256
  - Manual Cartridge Removal
    256
  - Alternate Method
    257
  - Exchange Part Number
    258
  - Diagnostics
    258
- HP A3183A DDS-2 Tape Drive
  259
  - Specifications
    259
  - Jumpering
    260
  - Configuration Switches
    261
  - Preventative Maintenance
    261
  - Head Cleaning Procedure
    262
  - Firmware Updates
    262
  - Troubleshooting
    263
  - Front Panel Status Display
    263
  - Forced Eject
    264
  - Triggering a Forced Eject
    264
  - Forced Eject Action
    265
  - Consequences of a Forced Eject
    265
  - Manual Cartridge Removal
    265
  - Alternate Method
    266
  - Exchange Part Number
    266
  - Diagnostics
    266
- HP A3024A 8 MM Tape Drive
  267
  - Specifications
    267
  - Jumpering
    268
  - Preventative Maintenance
    269
  - Tape Drive Cleaning
    269
  - Firmware Updating
    269
  - Troubleshooting
    270
  - Drive Status Light
    270
  - Drive Logs
    271
  - Exchange Part Number
    271
  - Diagnostics
    271
- HP A3542A DDS-3 Tape Drive
  272
  - Specifications
    272
    
    Setting the SCSI ID
    273
  - Configuration Switches
    274
  - Preventative Maintenance
    275
    
    Head Cleaning Procedure
    275
  - Firmware Updates
    275
  - Firmware Upgrade Tape Procedure
    275
  - Firmware Upgrade Failures
    276
  - Troubleshooting
    276
  - Front Panel Status Display
    276
  - Forced Eject
    277
    
    Triggering a Forced Eject
    277
    
    Forced Eject Action
    278
    
    Consequences of a Forced Eject
    278
  - Manual Cartridge Removal
    278
    
    Alternate Method
    279
  - Exchange Part Number
    279
  - Diagnostics
    280
- HP A3086A CD-ROM Drive
  281
  - Specifications
    282
  - Front Panel
    283
  - Jumpering
    284
  - Preventative Maintenance
    285
  - Troubleshooting
    285
  - Drive Status Light
    285
  - Internal Drive Logs
    285
  - Exchange Part Number
    285
  - Diagnostics
    285
  - Parts and Accessories
    285
- HP A3184A CD-ROM Drive
  286
  - Specifications
    287
  - Front Panel
    287
  - Jumpering
    288
  - Preventative Maintenance
    288
  - Troubleshooting
    288
  - Drive Status Light
    288
  - Internal Drive Logs
    289
  - Exchange Part Number
    289
  - Diagnostics
    289
- HP A3416A CD-ROM Drive
  290
  - Specifications
    290
  - Front Panel
    291
    
    CD-ROM Front Panel Features
    291
  - Jumpering
    292
  - CD Loading Procedures
    293
  - Preventative Maintenance
    297
  - Troubleshooting
    297
  - Drive Status Light
    297
  - Internal Drive Logs
    297
  - Exchange Part Number
    297
  - Diagnostics
    298
- HP A3715A CD-ROM Drive
  299
  - Specifications
    299
  - Front Panel
    299
  - Jumpering
    300
  - Preventative Maintenance
    301
  - Troubleshooting
    301
  - Drive Status Light
    301
  - Internal Drive Logs
    301
  - Replacement Part Number
    301
  - Diagnostics
    301
System Specifications

303
Support Information

307
- HP 9X9Ks Block Diagram
  308
- HP K100 Block Diagram
  309
- HP K2X0/K4X0 Block Diagram
  310
- Kx70/Kx80 Block Diagram
  311
- Access Port Commands
  312
- ISL Commands
  313
- PDC Menus and Commands
  314
  - Main Menu
    314
  - Configuration Menu
    315
  - Information Menu
    315
  - Service Menu
    316
- PDC Update Procedures
  317
- Current Version Verification
  318
  - With On-Line Diagnostics
    318
  - With Boot Console Handler (BCH
    318
- PDC Distribution
  320
  - HP Electronic Support Center (HPESC) Access
    320
- Creating the Firmware Update Tape
  323
- Firmware Update Procedure
  324
Memory Configuration Guidelines

327
- Memory Configuration and SIMM Installation
  327
500 D - New System Features and Configuration Issues

343
- Hardware Features
  343
  - Processor Speed
    343
  - UPS Power Supply
    343
  - The 5.5Kva Power Trust UPS Is Supported for Kx80 Systems
    343
  - HP-PB Slot Expansion
    343
  - Hversion Numbers
    343
- Firmware Differences
  344
  - Expanded Chiprevision Information
    344
- Configuration Issues
  344

HP 3000/9x9KS Series Site Preparation And Requirements Manual (82 pages)

Enterprise Servers

Brand: HP | Category: Server | Size: 0.86 MB

HP 3000/9x9KS Series Upgrade Manual (56 pages)

System Memory

Brand: HP | Category: Server | Size: 0.56 MB

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HP 3000/9x9KS Series Manuals

HP 3000/9x9KS Series Service Manual (352 pages)

Table of Contents

1 Introduction

2 Hardware Installation and Configuration

3 Troubleshooting

4 Front Panel Display Codes

5 Diagnostics

6 Replaceable Parts

7 Removal and Replacement Procedures

8 SCSI Peripherals and I/O Information

System Specifications

Support Information

Memory Configuration Guidelines

500 D - New System Features and Configuration Issues

HP 3000/9x9KS Series Site Preparation And Requirements Manual (82 pages)

Table of Contents

Chapter 1 - Introduction

Chapter 2 - Site Preparation Guidelines

Chapter 3 - Receiving the Computer System

Appendix A - Site Preparation Kit

Appendix B - Specifications

Appendix C- Enterprise Parallel Server Considerations

HP 3000/9x9KS Series Upgrade Manual (56 pages)

Table of Contents

1 HP 3000/9X9Ks and HP 9000/K2X0/K4X0/Kx70/Kx80

Memory Upgrade Installation

2 HP 9000/K100 Memory Upgrade Installation

3 Power on and Verification

Appendix A: os Requirements and Diagnostic Support for Memory Modules

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