Configuring Hunt Groups; Hunt Group That Rings All Stations; Hunt Group That Rings Stations Individually - Linksys SPA9000-NA Installation And Configuration Manual

Submit All Changes .
6 . Click
7 . Repeat this procedure for each phone that you want to configure with the SLA .

Configuring Hunt Groups

You can configure hunt groups to ensure that incoming calls are answered by available personnel or
are transferred to the appropriate voice mail box when the calls cannot be answered promptly .
There are two types of hunt groups:
"Hunt Group that Rings All Stations" on page 71
•
"Hunt Group that Rings Stations Individually" on page 72
•

Hunt Group that Rings All Stations

You can create an extension that simultaneously rings all stations in the group . Optionally, you can
assign a name to the group or use wildcard characters to create the list of stations in the group .
Syntax for a "Ring All Stations" Hunt Group Rule
The basic syntax for this type of group is shown below . Optionally, you can assign a name to the
group .
ext-in:name=groupname,hunt-list
ext-in (required): The extension number that users dial to contact this group
•
name (optional): The name of the group, which appears in the Corporate Directory on the
•
phones
hunt-list (required):
The station numbers that participate in this group, separated by commas
•
NOTE: To create multiple groups, separate the hunt group rules by typing the pipe character: |
Examples of "Ring All Stations" Hunt Group Rules
Basic Example:
•
500:101,102,103
This hunt group is assigned a number (500:) . The group includes three stations
(101,102,103) . A call to extension 500 rings all three stations simultaneously .
Named Group:
•
500:name=TechSupport,101,102,103
This hunt group is assigned a number (500:) and a name (name=TechSupport) . The group
includes three stations (101,102,103) . A call to extension 500 rings all three stations
simultaneously .
Wildcards in Hunt List
•
–
500:10?
In this example, the ? symbol is a wildcard character that represent any single digit . A call to
extension 500 simultaneously rings all stations 100 through 109 .
–
500:1*
In this example, the * symbol is a wildcard character that represents any number of digits . A
call to extension 500 simultaneously rings all stations that begins with the number 1 .
Linksys Voice System Installation and Configuration Guide
Configuring Special Features
Configuring Hunt Groups
71