Cisco Small Business WRP400 User Manual page 125

Troubleshooting
Cisco WRP400 User Guide
Q. The modem does not have an Ethernet port.
If your modem does not have an Ethernet port, then it is a modem for
traditional dial-up service. To use the WRP400, you need a cable/DSL
modem and a high-speed Internet connection.
Q. I cannot use the DSL service to connect manually to the Internet.
After you have installed the WRP400, it will automatically connect to your
Internet Service Provider (ISP) or Internet Telephony Service Provider
(ITSP), so you no longer need to connect manually.
Q. The DSL telephone line does not fit into the WRP400 Internet port.
The WRP400 does not replace your modem. You still need your DSL
modem in order to use the WRP400. Connect the telephone line to the DSL
modem, insert the setup CD into your computer, and then follow the
on-screen instructions.
Q. When I double-click the web browser, I am prompted for a username
and password. How can I bypass this prompt?
Launch the web browser and perform the following steps (these steps are
specific to Internet Explorer but are similar for other browsers):
a. Select Tools > Internet Options.
b. Click the Connections tab.
c. Select Never dial a connection.
d. Click OK.
Q. The WRP400 does not have a coaxial port for the cable connection.
The WRP400 does not replace your modem. You still need your cable
modem in order to use the WRP400. Connect your cable connection to the
cable modem, insert the setup CD into your computer, and then follow the
on-screen instructions.
Q. The computer cannot connect wirelessly to the network.
Make sure the wireless network name or SSID is the same on both the
computer and the WRP400. If you have enabled wireless security, then
make sure the same security method and key are used by both the
computer and the WRP400.
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