IBM 8676 - Eserver xSeries 335 Hardware Maintenance Manual And Troubleshooting Manual page 96

Note: See "System" on page 112 to determine which components should be replaced by a field service technician.
Error code/symptom
165-060-000 (Service Processor: ASM may
be busy)
165-198-000 (Service Processor: Aborted)
165-201-000 (Service Processor: Failed)
165-330-000 (Service Processor: Failed)
165-342-000 (Service Processor: Failed)
166-198-000 System Management:
Aborted
(Unable to communicate with ASM. It may
be busy. Run the test again.)
166-201-001 System Management: Failed
(I2C bus error(s) See SERVPROC and
DIAGS entries in event log.)
166-201-002 System Management: Failed
(I2C bus error(s) See SERVPROC and
DIAGS entries in event log.)
166-201-003 System Management: Failed
(I2C bus error(s) See SERVPROC and
DIAGS entries in event log.)
166-201-004 System Management: Failed
(I2C bus error(s) See SERVPROC and
DIAGS entries in event log.)
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xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide
FRU/action
1. Rerun the diagnostic test.
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System board.
1. Rerun the diagnostic test
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System board.
1. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
2. System board. Before replacing the system board, ensure that
system board jumper J38 is not installed (the default) when the
error occurs.
1. Update to the latest ROM diagnostic level and retry.
1. Ensure latest firmware levels for ASM and BIOS are installed.
2. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
3. System board.
1. Run the diagnostic test again.
2. Correct other error conditions and retry. These include other failed
system management tests and items logged in the System Error
Log of the optional Remote Supervisor Adapter.
3. Disconnect all server and option power cords from the server, wait
30 seconds, reconnect, and retry.
4. Remote Supervisor Adapter, if installed.
5. System board.
1. If installed, reseat the I2C cable between the Remote
Supervisor Adapter (in PCI slot 1/J1) and the system board
(J2).
2. DIMMs.
3. System board.
1. Reseat I2C cable between the operator information card and
the system board (J10).
2. Operator information card.
3. System board.
1. Reseat cables between the system board and the power
supply.
2. Power supply.
3. System board.
1. SCSI backplane
2. System board