Action
2e Is the print media damp?
3a Fan the print media.
Is the problem recovered?
3b If the envelope is deformed, correct it or use
another envelope.
Is the problem recovered?
3c Turn over the print media.
Is the problem recovered?
4
Use print media that is not damp.
Is the problem recovered?
Multi-feed jam
Action
1
Remove the paper from the PSI, and then
ensure that papers are inserted properly in the
MPF.
Is the problem recovered?
2
Is the print media damp?
3a Use print media that is not damp.
Is the problem recovered?
3b Fan the print media.
Is the problem recovered?
306
Troubleshooting
Yes
No
Go to action
Go to action
3c.
3a.
The task is
Go to action
complete.
3b.
The task is
Go to action
complete.
3a.
The task is
Go to action 4.
complete.
The task is
Contact Dell.
complete.
Yes
No
The task is
Go to action 2.
complete.
Go to action
Go to action
3a.
3b.
The task is
Go to action
complete.
3b.
The task is
Contact Dell.
complete.