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Dell™ 1350cnw Color Printer
User's Guide
www.dell.com | support.dell.com
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Summary of Contents

  • Page 1

    Dell™ 1350cnw Color Printer User's Guide www.dell.com | support.dell.com...

  • Page 3

    Dell™ 1130n Mono Laser Printer User’s Guide www.dell.com | support.dell.com...

  • Page 5: Table Of Contents

    A Notes, Notices, and Cautions ..Dell™ 1350cnw Color Printer User's Guide 17 Finding Information ....

  • Page 6: Table Of Contents

    Connecting Your Printer ... . . Connecting Printer to Computer or Network ..Direct Connection ....Network Connection .

  • Page 7: Table Of Contents

    Inserting the Drivers and Utility CD ... Direct Connection Setup ....For installing host-based printer driver .

  • Page 8: Table Of Contents

    ......Using the Dell Printer Configuration Web Tool ..Setting Up the Dell Printer Configuration Web Tool Setting Up From Web Browser ...

  • Page 9: Table Of Contents

    Envelopes ......Labels ......Storing Print Media .

  • Page 10: Table Of Contents

    The Operator Panel ....The Tool Box ....14 Printing .

  • Page 11: Table Of Contents

    ....Non-Dell Toner ....

  • Page 12: Table Of Contents

    ....Status Monitor Console ....Dell Supplies Management System ..Software Update .

  • Page 13: Table Of Contents

    Power Supply ..... . Dimensions ..... . . Memory .

  • Page 14: Table Of Contents

    Printing the Color Registration Chart ..Determining Values ....Entering Values ....22 Clearing Jams .

  • Page 15: Table Of Contents

    ......Dell Technical Support Policy ... . .

  • Page 16

    Contents...

  • Page 17: Before Beginning

    Before Beginning...

  • Page 19

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 20

    Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. September 2010 Rev. A00...

  • Page 21

    Choose Send To from the drop-down menu, and then click Desktop(create shortcut) on the submenu that appears. 2 Visit the Dell Printer Supplies website at www.dell.com/supplies, or order Dell printer supplies by phone. For best service, have your Dell printer Service Tag ready.

  • Page 22

    Dell™ 1350cnw Color Printer User's Guide...

  • Page 23: Finding Information

    Finding Information NOTE: The USB cable and the Ethernet cable are not shipped with your printer. What are you looking for? Find it here Drivers and Utilities • Drivers for my printer User's Guide • My Drivers and Utilities CD contains setup video, documentation, and drivers for your printer.

  • Page 24

    What are you looking for? Find it here Product Information Guide • Safety information • Warranty information CAUTION: Read and follow all safety instructions in Product Information Guide your prior to setting up and operating your printer. Setup diagram How to set up my printer Troubleshooting "Troubleshooting"...

  • Page 25

    • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals — Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the requested details to access help tools and information. Finding Information...

  • Page 26

    Finding Information...

  • Page 27: Product Features

    Product Features This chapter describes the product features and indicates their links. 2-Sided (Manual Duplex Print) Priority Sheet Inserter (PSI) Manual Duplex Print is to print two or Print media loaded on the PSI are given more pages on the front and back side of precedence over those loaded on the a single sheet of paper manually.

  • Page 28

    Printing through Wireless Connection Multiple Up in the Layout tab (N-up Print) (Wireless Print) N-up Print enables you to print multiple The Wireless LAN feature on your pages on a single sheet of paper. This printer allows you to install the printer at feature allows you to reduce the paper any location, and enables printing consumption.

  • Page 29: About The Printer, Front View

    About the Printer This chapter provides an overview of your Dell™ 1350cnw Color Printer. Front View Operator Panel Output Tray Output Tray Extension Print Head Cleaning Rod Toner Access Cover Power Switch Paper Width Guides Multipurpose Feeder (MPF) Front Cover...

  • Page 30: Space Requirements

    Rear View Wall Jack Connector Rear Cover Release Handle USB Port Ethernet Port Security Slot Rear Cover Transfer Roller Paper Chute Paper Feed Roller Transfer Belt Fuser Release Lever Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers.

  • Page 31: Operator Panel

    69 mm /2.7 inches 225 mm/ 8.9 inches 295.5 mm/ 100 mm/3.9 inches 11.6 inches 394 mm/15.5 inches 300 mm/11.8 inches 329.5 mm/13 inches 307 mm/12.1 inches To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the front cover opened. Operator Panel For more information on the operator panel, see "Operator Panel"...

  • Page 32: Securing The Printer, Ordering Supplies

    For details, see the operating instructions supplied with the Kensington lock. Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

  • Page 33

    The Service Tag is located inside the toner access cover of your printer. Dell supplies web site appears. Service Tag Express Service Code xxxxxxx 000 000 000 00 If you order by phone, call the number that appears in the Order by Phone section.

  • Page 34

    About the Printer...

  • Page 35: Setting Up Printer (printer Setup)

    Setting Up Printer (Printer Setup)

  • Page 37: Connecting Your Printer

    Connecting Your Printer Your Dell™ 1350cnw Color Printer interconnection cable must meet the following requirements: Connection type Connection specifications USB 2.0 compatible Wireless IEEE 802.11b/802.11g/802.11n Ethernet 10 Base-T/100 Base-TX compatible 1 USB Port 2 Ethernet Port Connecting Your Printer...

  • Page 38: Connecting Printer To Computer Or Network, Direct Connection

    Connecting Printer to Computer or Network Direct Connection A local printer is a printer attached to your computer using the USB cable. If your printer is attached to a network instead of your computer, skip this section and go to "Network Connection" on page 35. USB Cable The following operating systems support USB connection: ®...

  • Page 39: Network Connection

    3 Connect the other end of the cable into a USB port of the computer. NOTICE: Do not connect the printer USB cable to the USB port available on the keyboard. Network Connection To connect the printer to a network: 1 Ensure that the printer, computer and any other connected devices have been turned off and all cables have been disconnected.

  • Page 40: Turning On The Printer

    To setup a wireless connection, see "Configuring Wireless Settings" on page 69. NOTE: When you use the USB connection and do not use the wireless connection, you need to disable the wireless LAN on the operator panel. For more information, see "Network" on page 216. Turning On the Printer CAUTION: Do not use extension cords or power strips.

  • Page 41

    Connecting Your Printer...

  • Page 42

    Connecting Your Printer...

  • Page 43: Setting The Ip Address, Assigning An Ip Address (for Ipv4 Mode), The Operator Panel

    Assigning an IP Address (for IPv4 mode) NOTE: When you assign an IP address manually in IPv6 mode, use the Dell Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the link local address. To check a link local address, see "Printing and Checking the Printer Settings Page"...

  • Page 44

    5 Press the button until TCP/IP appears, and then press the button. 6 Press the button until IPv4 appears, and then press the button. 7 Ensure that Get IP Address appears, and then press the button. 8 Ensure that Panel appears, and then press the button.

  • Page 45: The Tool Box, Verifying The Ip Settings

    The IP address is assigned to your printer. To verify the setting, open the web browser on any computer connected to the network and enter the IP address into the address bar on the browser. If the IP address is set up correctly, the Dell Printer Configuration Web Tool displays in your browser.

  • Page 46: Printing And Checking The Printer Settings Page, The Operator Panel, The Tool Box

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 47

    3 Select Reports from the list at the left side of the page. The Reports page is displayed. 4 Click the Printer Settings button. The printer settings page is printed. If the IP address is 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned.

  • Page 48

    Setting the IP Address...

  • Page 49: Loading Paper, Loading Print Media In The Multipurpose Feeder (mpf)

    Loading Paper NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 165. Loading Print Media in the Multipurpose Feeder (MPF) 1 Open the front cover by pulling out the instruction sheet.

  • Page 50

    NOTE: Before you use the PSI, ensure that you to read the instruction sheet. 4 Pull the length guide forward until it stops. 5 Pull the MPF extension forward until it stops. 6 Adjust the paper width guides to their maximum width. Loading Paper...

  • Page 51

    7 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 8 Load print media on the MPF with the top edge first and with the recommended print side facing up.

  • Page 52

    10 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media.

  • Page 53

    11 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver.

  • Page 54: Loading Print Media In The Priority Sheet Inserter (psi)

    Loading Print Media in the Priority Sheet Inserter (PSI) 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray. 3 Before loading the print media, flex the sheets back and forth, and then fan them.

  • Page 55

    4 Load print media on the PSI with the top edge first and with the recommended print side facing up. 5 Adjust the width guides until they rest lightly against the edges of the stack of print media. 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper.

  • Page 56

    Loading Paper...

  • Page 57: Windows, Identifying Printer Driver Pre-install Status (for Network Connection Setup), The Operator Panel

     NOTE: When multiple printer drivers are installed on your computer, the Select Printer window opens. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. Installing Printer Drivers on Computers Running Windows...

  • Page 58: Disabling The Firewall Before Installing Your Printer, Inserting The Drivers And Utility Cd

    2 In the Search box, type firewall and then press Enter. In the list, click Turn Windows Firewall on or off and then follow the instructions on the screen. Enable the firewall after the installation of the Dell printer software is complete. Inserting the Drivers and Utility CD...

  • Page 59: Direct Connection Setup, For Installing Host-based Printer Driver

    "Network Connection Setup" on page 58. For installing XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com/support NOTE: XPS driver is supported on the following operating systems: Windows 7, Windows 7 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008 R2, Windows Server 2008, and Windows Server 2008 64-bit Edition.

  • Page 60

    8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box. To use this printer as the default printer, select the check box displayed under the Printer name. Click Next. Installation starts.

  • Page 61

    11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 12 As the driver installation is completed, click Print a test page to print a test page.

  • Page 62: Network Connection Setup, Network Printer Setup On A Local Network

    Network Connection Setup Network Printer Setup on a Local Network For installing host-based printer driver 1 Click Software Installation. 2 Select Network Installation, and then click Next. 3 Select Local Installation, and then click Next. 4 Select the printer you want to install from the printer list, and then click Next.

  • Page 63

    6 Select the software and documentation you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Browse. 7 Click Finish to exit the wizard when the Congratulations! screen appears.

  • Page 64

    To use this printer as the default printer, select the Set as the default printer check box. Installation starts. If the User Account Control dialog box appears, click Continue. NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

  • Page 65

    Installation starts. 12 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 13 As the driver installation is completed, click Print a test page to print a test page.

  • Page 66

    13 Click Finish. NOTE: You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention. For more information about E-Mail Alert, see "E-Mail Alert" on page 112.

  • Page 67: Network Printer Setup On A Remote Network

    Network Printer Setup on a Remote Network Before Installation Before you start remote installation, perform the following procedures. Allow Print Spooler to Accept Client Connections NOTE: This step is required for Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition.

  • Page 68

    Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64- bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition. For Windows XP: 1 Click start ...

  • Page 69

    6 Check the File and Printer Sharing check box. Home/Work (Private) or Public check box is automatically selected according to your settings. If File and Printer Sharing Properties dialog box appears, click OK. 7 Click OK. Start Remote Registry NOTE: This step is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, and Windows 7 64-bit Edition.

  • Page 70

    For Windows Server 2008: 1 Click Start  Control Panel. 2 Double-click User Accounts. 3 Click Turn User Account Control on or off. 4 Click Continue. 5 Clear the Use User Account Control (UAC) to help protect your computer check box. 6 Click OK.

  • Page 71

    For Windows 7, and Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start  Control Panel  Network and Internet  Network and Sharing Center  Change advanced sharing settings. 2 To allow your computer to be found on the network and to allow other computers on the network to share the files and folders on your computer, click Turn on network discovery.

  • Page 72

    8 Click Local Security Policy. 9 Click Local Policies  Security Options. 10 Right-click Network access: Sharing and security model for local accounts and select Properties. 11 Ensure that Classic - local users authenticate as themselves is selected. Installing the Printer Driver NOTE: Installation on Windows XP Home Edition, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista x64 Home Basic, Windows Vista x64...

  • Page 73: Configuring Wireless Settings

    NOTE: If the printer to be installed is not listed in Select Printer, try the following steps: • Click Refresh to update the information. Click Add Printer, and then enter a port name (any alphanumeric string of • your choosing) and an existing IP address for the printer. 7 Select the required items on the Printer Configuration, and then click Install.

  • Page 74: Using Wizard Setup To Configure Wireless Settings

    Wizard Setup through USB connection Advanced Setup through Ethernet connection Operator Panel Dell Printer Configuration Web Tool WPS-PIN WPS-PBC ® WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration, by entering PIN assignments in the printer and computer.

  • Page 75

    2 Click Guided Setup. 3 Select Wireless Connection, and then click Next. The setting method selection window appears. 4 Ensure that Wizard is selected, and then click Next. 5 Follow the instructions until Check Setup screen appears. 6 Confirm there are no errors displayed in the operator panel, and then click If you see any errors, click YES and follow the instruction.

  • Page 76: Using Advanced Setup To Configure Wireless Settings

    7 Click Start installation. 8 Select Local Installation, and then click Next. 9 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: •...

  • Page 77

    • WPS-PBC • Operator Panel • Dell Printer Configuration Web Tool Ethernet Cable 1 Select Ethernet Cable, and then click Next. 2 Follow the instructions, and then click Next. Advanced Configuration Tool screen appears. 3 Select the printer to be configured in the Select Printer screen, and then click Next.

  • Page 78

    Click Refresh to update the information. • Click Enter IP Address, and then enter the IP address of your printer. • 4 Enter SSID. 5 Select Type of wireless network. 6 Configure the security setting, and then click Next. IP Address Settings screen appears. 7 Select IP Mode depending on your network scheme.

  • Page 79

    NOTE: If you see any errors, click YES and follow the instruction. 13 Click Start Installation. 14 Select Local Installation, and then click Next. 15 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps:...

  • Page 80

    WPS-PIN NOTE: WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration, by entering PIN assignments to a printer and computer. This setting, performed through access point, is available only when the access points of your wireless router supports WPS.

  • Page 81

    7 Select the software to be installed, and then click Install. Congratulations! screen appears. 8 Click Finish to exit this tool. Wireless Configuration is complete. When the WPS-PIN operation is successful and the printer is rebooted, wireless LAN connection is completed. WPS-PBC NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to...

  • Page 82

    5 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. Click Add Printer, and then enter the details of the printer manually.

  • Page 83

    Wireless Configuration is complete. Dell Printer Configuration Web Tool 1 Select Dell Printer Configuration Web Tool, and then click Next. 2 Follow the instructions until Check Setup screen appears. 3 Confirm there are no errors displayed on the operator panel, and then click NO on the Check Setup screen.

  • Page 84

    Congratulations! screen appears. 8 Click Finish to exit this tool. Wireless Configuration is complete. When the Dell Printer Configuration Web Tool operation is successful and the printer is rebooted, wireless LAN connection is completed. Installing Printer Drivers on Computers Running Windows...

  • Page 85: Computer (when You Need To Setup Your Wireless Connectivity With Your Computer)

    Setting up a New Wireless Network Environment for Your Computer (When you need to setup your wireless connectivity with your computer) For DHCP network: 1 Setting up your computer for wireless connectivity: NOTE: You can also change the wireless settings using the wireless application that may be installed in your computer.

  • Page 86

    Click the Move up button to move the newly added SSID to the top of the list. Click OK to close the Property dialog box. For Windows Vista: Open Control Panel. Select Network and Internet. Select Network and Sharing Center. Select Connect to a network.

  • Page 87

    Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008 R2 and Windows 7: Open Control Panel. Select Network and Internet. Select Network and Sharing Center. Select Connect to a network. Select dell_device from the network items listed in the available network list, and click Connect.

  • Page 88

    4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer. 7 Restore the wireless settings on your computer.

  • Page 89

    NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. Or you can change the wireless settings using the tool provided with the operating system. See the instructions below. For Windows XP and Windows Server 2003: Open Control Panel.

  • Page 90

    Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: Open Control Panel. Select Network and Sharing Center. Select Connect to a network.

  • Page 91

    Ensure that the check box for Use Windows to configure my wireless network settings is checked. NOTE: Be sure to write down the current wireless computer settings in step d and step f so that you can restore them later. Click the Advanced button.

  • Page 92

    Select dell_device from the network items listed in Connect to a network. Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: Open Control Panel.

  • Page 93

    See "Assigning an IP Address (for IPv4 mode)" on page 39. 4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Change the wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer.

  • Page 94

    7 Restore the wireless settings on your computer. NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. Or you can change the wireless settings using the tool provided with the operating system.

  • Page 95: Setting Up For Shared Printing

    Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: Open Control Panel. Select Network and Sharing Center. Select Connect to a network.

  • Page 96

    ® ® For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition 1 Click start  Printers and Faxes. 2 Right-click this printer icon and select Properties. 3 From the Sharing tab, check the Share this printer check box, and then type a name in the Share name text box.

  • Page 97: Point And Print

    6 Click OK. For Windows 7, Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start  Devices and Printers. 2 Right-click the printer icon and select Printer properties. 3 On the Sharing tab, click Change Sharing Options button if exists. 4 Select the Share this printer check box, and then type a name in the Share name text box.

  • Page 98

    Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers and Faxes folder. The time taken to copy varies based on the network traffic.

  • Page 99

    4 Click Install driver. 5 Click Continue in User Account Control dialog box. Wait until the driver is copied from the server to the client computer. A new printer object is added to the Printers folder. The duration of this procedure may vary based on the network traffic.

  • Page 100: Peer-to-peer

    3 Right-click the shared printer name, and then click Connect. 4 Click Install driver. 5 Wait until the driver is copied from the server to the client computer. A new printer object will be added to the Printers folder. The time taken for these activities varies based on network traffic.

  • Page 101

    For example:\\<server host name>\<shared printer name> The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 5 Click Browse for a printer, and then click Next. If this is a new printer, you may be prompted to install a printer driver.

  • Page 102

    For example:\\<server host name>\<shared printer name> The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available.

  • Page 103

    The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available.

  • Page 104

    Installing Printer Drivers on Computers Running Windows...

  • Page 105: Macintosh, Installing The Drivers And Software

    Drivers and Utilities 1 Run the CD on the Macintosh computer. 2 Double-click the Dell 1350cnw Installer icon, and then click Continue. 3 Click Continue on the Introduction screen. 4 Select a language for the Software License Agreement. 5 After reading the Software License Agreement, click Continue.

  • Page 106

    4 Click the Plus (+) sign, and click Default. 5 Select the printer connected via USB from the Printer Name list. 6 Name and Print Using are automatically entered. 7 Click Add. When Using Bonjour 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected.

  • Page 107: Adding A Printer On Mac Os X 10.4.11

    NOTE: When the printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. 8 Click Add. Adding a Printer on Mac OS X 10.4.11 When Using a USB Connection 1 Turn on the printer.

  • Page 108: Adding A Printer On Mac Os X 10.3.9

    When Using IP Printing 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer.

  • Page 109

    You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add in the Printer List dialog box. 5 Select Rendezvous from the menu. 6 Select Dell for Printer Model, and select the model of your printer. 7 Click Add. When Using IP Printing 1 Turn on the printer.

  • Page 110

    9 Click Add. Installing Printer Drivers on Computers Running Macintosh...

  • Page 111: Using Your Printer

    Using Your Printer...

  • Page 113: Dell Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network. One of the features of the Dell™ Printer Configuration Web Tool is the E- Mail Alert Setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention.

  • Page 114

    To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the printer settings page, or display the TCP/IP Settings page, which lists the IP address.

  • Page 115

    "Assigning an IP Address (for IPv4 mode)" on page 39. Using the Dell Printer Configuration Web Tool Use the Dell Printer Configuration Web Tool for: Printer Status Use the Printer Status menu to get feedback on the printer status. When a toner cartridge is running low, click the order supplies link on the first screen to order an additional toner cartridge.

  • Page 116: Setting Up The Dell Printer Configuration Web Tool

    Enter your name or the key operator name in the e- mail list box to be notified. Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.

  • Page 117: Setting Up From Web Browser

    Setting Up From Web Browser It is recommended that you configure both the environment settings of your web browser and the operator panel before using the Dell Printer Configuration Web Tool. ® For Internet Explorer 6.0, Internet Explorer 7.0, Internet Explorer 8.0 Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar.

  • Page 118

    After setting the language and proxy, enter <http://nnn.nnn.nnn.nnn/> (the IP address of your printer) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool. For Firefox 2.0 or Later Setting Up the Display Language 1 Select Options from the Tools menu.

  • Page 119: Setting Up From Operator Panel, Page Display Format, Top Frame

    The layout of the page is divided into three sections. Top Frame The top frame is located on the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.

  • Page 120

    For example, 077- 090:Paper jam. Open... Printer Bitmap Shows the bitmap image of the printer. The Printer Status menu appears in the right frame when you click the image. Dell Printer Configuration Web Tool...

  • Page 121: Left Frame

    Print Server Links to the Print Server Reports menu. Settings Copy Printer Links to the Copy Printer Settings menu. Settings Print Volume Links to the Print Volume menu. Printer Links to the Printer Status menu. Information Dell Printer Configuration Web Tool...

  • Page 122: Right Frame

    11 Order Supplies Links to the Dell web page. 12 Contact Dell Links to the Dell support page web address: support.dell.com Support at: Right Frame The right frame is located on the right side of all pages. The contents of the right frame correspond to the menu that you select in the left frame.

  • Page 123: Changing The Settings Of The Menu Items, Details Of The Menu Items

    Changing the Settings of the Menu Items Some menus allow you to change the printer settings access through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Enter a user name and password of the administrator by following the prompts displayed in the dialog box.

  • Page 124

    "Print Server Setup Page" Settings" Reports" "E-Mail Alert Setup Page" "Print Server "Basic Information" Settings" "Port Settings" "TCP/IP" "E-Mail Alert" "Bonjour (mDNS)" "SNMP" "LLTD" "Wireless LAN" "Reset Print Server" "Security" "Set Password" "IP Filter (IPv4)" Dell Printer Configuration Web Tool...

  • Page 125: Printer Status

    When a cartridge is Magenta Cartridge Level Call or empty, a message appears. The text Yellow Cartridge Level Order is linked to the Dell Printer Supplies website. Black Cartridge Level Paper Trays Status Indicates that there is some paper in the tray but the quantity is unknown.

  • Page 126

    To display the system information of the printer. This page can also be displayed by clicking Printer Information in the left frame. Values: Dell Service Tag Number Displays Dell's service tag number. Express Service Code Displays the express service code of the printer. Asset Tag Number Displays the asset tag number of the printer.

  • Page 127: Printer Jobs

    Displays the job ID. Job Name Displays the file name of the job. Owner Displays the name of the job owner. Host Name Displays the name of the host computer. Output Result Displays the status of the job. Dell Printer Configuration Web Tool...

  • Page 128: Printer Settings

    Displays the amount of time that the printer waits for data to arrive from the computer. mm/inch Displays the measurement unit used after the numeric value on the operator panel. Default Paper Displays the default paper size. Size Dell Printer Configuration Web Tool...

  • Page 129

    Coated Displays the voltage setting of the transfer roller for coated paper. Envelope Displays the voltage setting of the transfer roller for envelopes. Recycled Displays the voltage setting of the transfer roller for recycled paper. Dell Printer Configuration Web Tool...

  • Page 130

    Displays the regular web address (http:// accessories.us.dell.com/sna) that can be linked to Order Supplies at: Premier Displays the premier web address (http:// premier.dell.com) that can be linked to Order Supplies at: Reports Purpose: To print the settings and history information of your printer.

  • Page 131

    Auto Log Print Specifies if a job history needs to be printed after every 10 jobs. Low Toner Alerts you if the toner is low. Alert Msg Panel Language Used to set the language on the operator panel. Dell Printer Configuration Web Tool...

  • Page 132

    Values: Panel Lock Set Restricts access to with a Admin Menu Report/List password. New Password Sets a password required to access Admin Menu Report/ List Re-enter Enter the new password again to confirm. Password Dell Printer Configuration Web Tool...

  • Page 133

    NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Login Error Purpose: To set the maximum number of failed login attempts before an administrator is denied access to Admin Menu and Report/List.

  • Page 134

    Sets the temperature settings for the fuser for thick plain paper within the range of -3 to 3. Covers Sets the temperature settings for the fuser for cover paper within the range of -3 to 3. Dell Printer Configuration Web Tool...

  • Page 135

    If the value for this line is 0, color registration is not needed. If the value for this line is any value other than 0, specify the adjustment values under Color Registration Adjustments. Dell Printer Configuration Web Tool...

  • Page 136

    Refresh BTR Refresh Purpose: To specify whether to automatically execute counter measures for curling/ separating discharge of the paper. Maintenance Chart Purpose: To print various charts that can be used for diagnosing your printer. Values: Dell Printer Configuration Web Tool...

  • Page 137

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 138: Print Server Settings

    Displays the regular web address (http://accessories.us.dell.com/ sna) that can be linked to Order Supplies at: Premier Displays the premier web address (http://premier.dell.com) that can be linked to Order Supplies at: Print Server Settings Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.

  • Page 139

    Displays the network type from either the Ad-Hoc or Infrastructure mode. MAC Address Displays the MAC address of the wireless printer setting. Link Channel Displays the channel number of the connection. Link Quality Displays the quality of the connection. Dell Printer Configuration Web Tool...

  • Page 140

    Manual Displays the IP address. Address Stateless Address Displays the stateless addresses. Link Local Displays the link local address. Address Manual Gateway Displays the gateway address. Address Auto Configure Displays the gateway address. Gateway Address Dell Printer Configuration Web Tool...

  • Page 141

    Displays the WSD port number. Receive Time- Displays the receive time-out period. Notification Displays the notification time-out period. Time-Out Maximum Displays the maximum number of TTLs. Number of TTL Maximum Displays the maximum number of notifications. Number of Notification Dell Printer Configuration Web Tool...

  • Page 142

    Post Office Protocol) used for the e-mail feature and E-Mail Alerts feature. In this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab. Values: Dell Printer Configuration Web Tool...

  • Page 143

    Supplies Alerts Displays the e-mail alert List 2 receive status for consumables. Paper Handling Displays the e-mail alert Alerts receive status for paper handling. Service Call Displays the e-mail alert receive status for service calls. Dell Printer Configuration Web Tool...

  • Page 144

    The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing connectors and management protocol features. Values: Dell Printer Configuration Web Tool...

  • Page 145

    The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply new settings button to apply new settings. TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Values: Dell Printer Configuration Web Tool...

  • Page 146

    Manual Address Manually sets the IP address. To specify an IPv6 address, enter the address. Followed by a slash (/) and then "64". For details, consult your system administrator. Manual Gateway Manually sets the gateway Address address. Dell Printer Configuration Web Tool...

  • Page 147

    Sets the port number from 9000 to 9999. Connection Sets the connection time-out period between 1 Time-Out and 1000 seconds. IP Filter (IPv4) Click IP Filter (IPv4) to set the IP filter settings on the IP Filter (IPv4) page. Dell Printer Configuration Web Tool...

  • Page 148

    Sets the connection time-out period from 1 to 255 Time-Out seconds. E-Mail Alert Purpose: To configure settings for E-Mail Alert. This page can also be displayed by clicking E-Mail Alert in the left frame. Values: Dell Printer Configuration Web Tool...

  • Page 149

    Re-enter POP Enter the POP3 account password again to User confirm. Password* Reply Address Designates the reply e-mail address sent with each E-mail Alert. SMTP Server Displays the status of the SMTP server Connection connection. Dell Printer Configuration Web Tool...

  • Page 150

    Specifies the host name up to 63 alphanumeric characters and "-" (dash). The original setting will remain valid if nothing is entered. Printer Name Specifies the printer name up to 63 alphanumeric characters and symbol sets. SNMP Purpose: To configure the detailed settings of SNMP. Dell Printer Configuration Web Tool...

  • Page 151

    Characters entered for community name in the previous settings will not be displayed on the screen. The default Trap Community is " " (NULL). Re-enter Enter the community name used for trap again to Community confirm. Name (Trap) Dell Printer Configuration Web Tool...

  • Page 152

    Notify Specifies whether to notify trap occurrence. Authenticate Error Trap Specifies whether to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. LLTD Purpose: To specify the maximum number of devices. Values:...

  • Page 153

    Specifies the WEP to use through the wireless network. WPA-PSK Specifies the WPA-PSK TKIP TKIP* to use through the wireless network. WPA-PSK AES/ Specifies the WPA-PSK AES/ WPA2-PSK WPA2-PSK AES to use AES* through the wireless network. Dell Printer Configuration Web Tool...

  • Page 154

    Reset Print Server Purpose: To initialize NVM (non-volatile memory) for the network feature and reboot the printer. You can also initialize NVM of the printer from Reset Defaults in the Printer Settings menu. Values: Dell Printer Configuration Web Tool...

  • Page 155

    Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame. Values: Administrator Sets the password using up to 10 alphanumeric characters.

  • Page 156: Copy Printer Settings

    And you need to click the Copy the settings to the Host in the above list and reboot the machine button of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.

  • Page 157: Print Volume

    Use the Print Volume menu to verify the number of printed pages. Values: Printer Page Displays the total number of pages printed since the printer was Count shipped from the factory. Paper Used Displays the number of pages printed for each paper size. Dell Printer Configuration Web Tool...

  • Page 158

    Dell Printer Configuration Web Tool...

  • Page 159: Print Media Guidelines, Paper, Paper Characteristics

    Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in Multipurpose Feeder (MPF) or Priority Sheet Inserter (PSI).

  • Page 160: Recommended Paper

    unwrapped, even in the paper feeder, can contribute to paper curling prior to printing and cause feeding problems regardless of humidity. When printing on curled paper, straighten the paper and then insert it into the MPF or PSI. Smoothness The degree of paper smoothness directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality.

  • Page 161: Unacceptable Paper, Selecting Paper

    NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for use with the printer: •...

  • Page 162: Selecting Preprinted Media And Letterhead, Printing On Letterhead

    • Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. • Do not remove the PSI while a job is printing. • Ensure that the paper is properly loaded in the MPF or PSI. •...

  • Page 163: Loading Letterhead, Selecting Pre-punched Paper

    Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letter head enters the printer first. Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Selecting Pre-Punched Paper...

  • Page 164: Envelopes

    Envelopes Depending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying large quantities of any print media, it is recommended that you try a sample first. See "Loading Print Media in the Multipurpose Feeder (MPF)"...

  • Page 165: Labels

    – Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have nicked edges or bent corners – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: •...

  • Page 166: Storing Print Media, Identifying Print Media And Specifications, Supported Paper Sizes

    • Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty. CAUTION: Otherwise the printer occur in a jam and contaminate your printer and your cartridges with adhesive.

  • Page 167

    Multipurpose Feeder Priority Sheet Inserter (MPF) (PSI) Monarch (3.875x7.5 in) Monarch LEF (7.5x3.875 in)* Envelope #10 (4.125x9.5 in) DL (110x220 mm) DL LEF (220x110 mm)* Letter (8.5x11 in) Legal (8.5x14 in) Folio (8.5x13 in) Executive (7.25 x 10.5 in) Custom* You can place the originals in a long-edge feed direction or in a short-edge feed direction.

  • Page 168: Supported Paper Types, Paper Type Specifications

    Supported Paper Types Media Multipurpose Feeder Priority Sheet Inserter (MPF) (PSI) Plain Plain Side 2 Plain Thick Plain Thick Side 2 Recycled Recycled Side 2 Label Covers Covers Side 2 Envelope Coated Coated Side 2 * Values marked by an asterisk (*) are the factory default menu settings. Paper Type Specifications Paper type Weight (gsm)

  • Page 169: Loading Print Media, Capacity, Print Media Dimensions

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: After loading paper, specify the same paper type on the operator panel. Capacity Multipurpose Feeder (MPF) can hold: •...

  • Page 170: Loading Print Media In The Multipurpose Feeder (mpf)

    • Length — 191 mm (7.50 inches) to 355.6 mm (14.00 inches) Loading Print Media in the Multipurpose Feeder (MPF) NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. 2 Pull the priority sheet inserter (PSI) out.

  • Page 171

    4 Pull the MPF extension forward until it stops. 5 Adjust the paper width guides to their maximum width. 6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Loading Print Media...

  • Page 172

    7 Load print media on the MPF with the top edge first and with the recommended print side facing up. 8 Adjust the width guides until they rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media. Loading Print Media...

  • Page 173

    NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media. 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray.

  • Page 174: Loading Envelopes In The Multipurpose Feeder (mpf)

    Loading Envelopes in the Multipurpose Feeder (MPF) NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope#10, DL, or Monarch Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right.

  • Page 175

    When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge.

  • Page 176

    NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5mm (0.20 inches) or less. NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver.

  • Page 177

    Loading Letterhead The letterhead must be toward the top edge of MPF with the print side facing up. However, the letterhead must be inserted top edge first with the print side facing down when loading paper into the MPF. Loading Print Media in the Priority Sheet Inserter (PSI) NOTE: To avoid paper jams, do not remove the PSI while printing is in progress.

  • Page 178

    3 Adjust the paper width guides to their maximum width. 4 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5 Load print media on the PSI with the top edge first and with the recommended print side facing up.

  • Page 179: Loading An Envelope In The Priority Sheet Inserter (psi)

    6 Adjust the width guides until they rest lightly against the edges of the stack of print media. 7 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver.

  • Page 180

    To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. Loading Print Media...

  • Page 181

    NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the PSI right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the PSI.

  • Page 182

    NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead The letterhead must be toward the top edge of the PSI with the print side facing up.

  • Page 183: Manual Duplex Printing (windows Printer Driver Only), When Using The Multipurpose Feeder (mpf)

    Manual Duplex Printing (Windows Printer Driver Only) NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. NOTE: The XPS printer driver does not support manual duplex printing. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopen once closed.

  • Page 184: When Using The Priority Sheet Inserter (psi)

    NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. When Using the Priority Sheet Inserter (PSI) 1 First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2.

  • Page 185: Using The Output Tray Extension

    3 Next stack the prints and set them as they are (with the blank side face up) into the PSI. Ensure that Insert Output into paper tray appears, and then press the button. Print pages in the order page 1 (rear of page 2), page 3 (rear of page 4), then page 5 (rear of page 6).

  • Page 186

    Loading Print Media...

  • Page 187: Using The Operator Panel Buttons, Operator Panel

    Operator Panel Using the Operator Panel Buttons The operator panel has a liquid crystal display (LCD), seven buttons, and an indicator. 1 Ready/Error indicator • Lights up green when the printer is ready or sleeping and blinks when data is being received. •...

  • Page 188: Printing A Device Settings Page, The Operator Panel, The Tool Box

     NOTE: When multiple printer drivers are installed on your computer, the Select Printer window appears. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Settings Report tab.

  • Page 189

    The Reports page is displayed. 4 Click the Device Settings button. The device settings page is printed. Operator Panel...

  • Page 190

    Operator Panel...

  • Page 191: Printing, Tips For Successful Printing, Tips On Storing Print Media, Avoiding Paper Jams

    Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media"...

  • Page 192: Canceling A Print Job, Canceling From The Operator Panel

    1 Open the file you want to print. 2 From the File menu, select Print. 3 Verify that the correct printer is selected in the dialog box. Modify the system settings as needed (such as the pages you want to print or the number of copies).

  • Page 193: Printing A Report Page, Printing A Printer Settings Page, The Operator Panel, The Tool Box

    ® Click Start Devices and Printers (for Windows 7 and Windows Server 2008 R2). Click Start Control Panel Hardware and Sound Printers (for ® Windows Vista Click Start Control Panel Printers (for Windows Server 2008). A list of available printers appears. 2 Double-click the printer you selected when you sent the job.

  • Page 194: Using The Operator Panel To Change Printer Settings, Printer Settings

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 195: Using The Tool Box To Change The Printer Settings

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 196: Adjusting The Language

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 197

    4 Select the desired language from Panel Language, and then press the Apply New Settings button. Printing...

  • Page 198

    Printing...

  • Page 199: Know Your Printer

    Know Your Printer...

  • Page 201: Understanding The Tool Box Menus, Printer Settings Report, Printer Information

    Printer Information Purpose: To display the information of your printer. Values: Dell Service Tag Number Displays Dell's service tag number. Express Service Code Displays the express service code of the printer. Printer Serial Number Displays the serial number of the printer.

  • Page 202: Menu Settings

    Firmware Version Displays the version of the controller. Network Firmware Version Displays the NIC version. MCU Firmware Version Displays the version of the Machine Control Unit (MCU) firmware. Printing Speed (Color) Displays the speed for color printing. Printing Speed Displays the speed for monochrome printing. (Monochrome) Menu Settings Purpose:...

  • Page 203

    Low Toner Alert Message Displays whether to show the alert message when the toner is low. Paper Density Plain Displays the paper density of plain paper. Label Displays the paper density of labels. Adjust BTR Plain Displays the voltage setting of the transfer roller for plain paper.

  • Page 204: Reports, Tcp/ip Settings

    Displays whether to automatically adjust color registration. Adjustment Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR Refresh Displays whether to execute counter measures for curling/ Mode separating discharge of the paper.

  • Page 205: Printer Maintenance, System Settings

    Printer Maintenance The Printer Maintenance tab contains the System Settings, Paper Density, Adjust BTR, Adjust Fuser, Color Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, BTR Refresh Mode, TCP/IP Settings, and Network Settings pages. NOTE: Values marked by an asterisk (*) are the factory default menu settings.

  • Page 206

    Auto Log Print Off* Does not automatically print a job history report. Automatically prints a job history report after every 10 jobs. mm/inch millimeter (mm) Specifies the measurement unit displayed after the numeric value inch (") on the operator panel. Panel Language English* Specifies the language to be used...

  • Page 207: Paper Density, Adjust Btr

    Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering.

  • Page 208: Adjust Fuser

    NOTE: The print quality changes depending on the values you select for this item. Values: Plain -3 – +3 Plain Thick -3 – +3 Recycled -3 – +3 Covers -3 – +3 Coated -3 – +3 Envelope -3 – +3 Label -3 –...

  • Page 209: Color Registration Adjustment

    Plain -3 – +3 Plain Thick -3 – +3 Recycled -3 – +3 Covers -3 – +3 Coated -3 – +3 Envelope -3 – +3 Label -3 – +3 Apply New After you complete the settings, press the Apply New Settings Settings button to apply the changes.

  • Page 210

    Auto Registration Automatically adjusts color registration. Adjustment Does not automatically adjust color registration. Auto Correct Click Start to automatically correct color registration. *1, *2 Print Color Regi Chart Click Start to open the Print Color Regi Chart window, and then select the paper size and click OK to print a color registration chart.

  • Page 211: Adjust Altitude, Reset Defaults

    *1 This item is available only when Auto Registration Adjustment is set to Off. *2 The color registration chart prints a lattice pattern of yellow, magenta, and cyan lines. On the chart, find the values on the right side that are next to the line that is perfectly straight for each of the three colors.

  • Page 212: Non-dell Toner, Btr Refresh Mode

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 213: Tcp/ip Settings, Network Settings

    Press the Restart printer to apply new settings button settings to apply the changes. Network Settings Purpose: To display the server settings of the Dell Printer Configuration Web Tool. NOTE: When the printer is connected to the USB port, this setting cannot be displayed. Values:...

  • Page 214: Diagnosis, Chart Print, Machine Check

    Display of Turns off the display of the server settings for the Dell Printer Configuration Web Tool. Turns on the display of the server settings for the Dell Printer Configuration Web Tool. Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes.

  • Page 215: Environment Sensor Info, Developer Stir Mode

    To check the operation of the different components of the printer. Values: Machine Main Motor Click Start to operate the main motor inside Check Operation Check the printer. Confirm the motor sound. Feed Roll Operation Click Start to operate the feed roll. Confirm Check the motor sound.

  • Page 216: Refresh Mode, Resetting Defaults

     NOTE: When multiple printer drivers are installed on your computer, the Select Printer window appears. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Maintenance tab.

  • Page 217

    4 Click Start. The printer restarts automatically to apply the settings. Understanding the Tool Box Menus...

  • Page 218

    Understanding the Tool Box Menus...

  • Page 219: Understanding The Printer Menus, Report/list

    Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that has been set by the administrator.

  • Page 220: Admin Menu, Network

    Error History Purpose: To print a detailed list of paper jams and fatal errors. Color Test Page Purpose: To print a page for testing colors. Admin Menu Use the Admin Menu menu to configure a variety of printer features. NOTE: A Password is required to enter the menu when Admin Menu...

  • Page 221

    Wireless Status Purpose: To display the information on the wireless signal strength. No changes can be made on the operator panel to improve the status of the wireless connection. Values: Good Indicates good signal strength. Acceptable Indicates marginal signal strength. Indicates insufficient signal strength.

  • Page 222

    Manual Setup Enter Specify a name to identify the wireless network. Up to 32 (SSID) alphanumeric characters can be entered. Infra Select when you configure the wireless setting through structure the access point such as a wireless router. No Security Specify No Security to configure the wireless setting without specifying a security method from WEP , WPA-PSK-...

  • Page 223

    WPA-PSK- Select to configure the wireless setting TKIP with the security method of WPA-PSK- TKIP . Pass Specify the pass phrase of Phrase alphanumeric characters Entry from 8 to 63 only when WPA-PSK-TKIP is selected for Encryption. WPA2-PSK- Select to configure the wireless setting with the security method of WPA2-PSK- AES.

  • Page 224

    Push Configures the wireless setting with the security method Btn. Ctrl of WPS-PBC. Start Config. Configures the wireless setting using the Code PIN code assigned automatically by the printer. Print PIN Prints the PIN code. Confirm it when you Code enter the PIN code to your computer.

  • Page 225

    Enable* Enables the E-mail Alert feature. Disable Disables the E-mail Alert feature. Enable* Enables an access to Dell Printer Configuration Web Tool embedded in the printer. Disable Disables an access to Dell Printer Configuration Web Tool embedded in the printer.

  • Page 226

    LLTD Disable* Disables the LLTD. Enable Enables the LLTD. Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on. Values: No.

  • Page 227: Usb Settings, System Settings

    NOTE: When you use the USB connection and do not use the wireless connection, you need to disable the wireless LAN. USB Settings Use the USB Settings menu to change printer settings affecting a USB port. NOTE: Values marked by an asterisk (*) are the factory default menu settings. USB Port Purpose: To change the USB settings on your printer.

  • Page 228

    Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering.

  • Page 229

    mm/inch Purpose: To specify the measurement unit displayed after the numeric value on the operator panel. Values: millimeter (mm) Specifies the default measurement unit. inch (") NOTE: The default for varies depending on country-specific factory mm/inch default. Def. Paper Size Purpose: To specify the default paper size.

  • Page 230: Maintenance

    Low Toner Msg Purpose: To specify whether to show the alert message when toner is low. Values: Shows the alert message when the toner is low. Does not show the alert message when the toner is low. Maintenance Use the Maintenance menu to initialize the NV (non-volatile) memory, configure the plain paper quality adjustment settings, and configure the security settings.

  • Page 231

    Plain Normal* Light Label Normal* Light Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To lower the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage.

  • Page 232

    Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.

  • Page 233

    Automatically adjusts color registration. Does not automatically adjust color registration. Color Reg Adj Purpose: To specify whether to manually adjust color registration. Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: feature can be configured when Color Reg Adj...

  • Page 234

    Enter Number Specifies lateral (perpendicular to paper feed direction) color adjustment values individually -5–+5 for Y (Yellow), M (Magenta), C (Cyan). -5–+5 -5–+5 Specifies process (paper feed direction) color adjustment values individually for LY (Left -5–+5 Yellow), LM (Left Magenta), LC (Left Cyan), RY (Right Yellow), RM (Right Magenta) and RC (Right Cyan).

  • Page 235

    Cyan Cleans the toner in the cyan toner cartridge. Black Cleans the toner in the black toner cartridge. BTR Refresh Purpose: Specify whether to execute counter measures for curling/separating discharge of the paper. Values: Does not automatically execute counter measures for curling/ separating discharge of the paper.

  • Page 236

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 237: Secure Settings

    Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Panel Lock Panel Lock Set Purpose: To restrict access to Admin Menu and Report/List.

  • Page 238: Panel Language, Panel Lock Function, Enabling The Panel Lock

    Login Error Purpose: To set the maximum number of failed login attempts before an administrator is denied access to Admin Menu and Report/List. Values: Does not set the maximum number of failed login attempts. 5times Sets the maximum number of failed login attempts. 1 - 10times NOTE: This item is available only when...

  • Page 239: Disabling The Panel Lock

    2 Press the button until Admin Menu appears, and then press the button. 3 Press the button until Secure Settings appears, and then press button. 4 Ensure that Panel Lock appears, and then press the button. 5 Ensure that Panel Lock Set appears, and then press the button.

  • Page 240: Resetting Defaults

    Resetting Defaults After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values. 1 Press the (Menu) button. 2 Press the button until Admin Menu appears, and then press the button.

  • Page 241: Understanding Your Printer Software, Printer Status Window, Status Monitor Console, Dell Supplies Management System

    Status Window for a particular printer. Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web.

  • Page 242: Software Update

    If you order by phone, call the number that appears in the Order by Phone section. Software Update The firmware and/or driver updates can be downloaded from the Dell Support website located at support.dell.com. Quick Launch Utility Using the Quick Launch Utility window, you can open Status Window, Tool Box, Updater and Troubleshooting.

  • Page 243: User Setup Disk Creating Tool

    • Install the Dell™ 1350cnw Color Printer driver in the computer on which the setup disk is to be created. • The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system.

  • Page 244: Status Monitor Widget

    ® Macintosh Status Monitor Widget Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer. To open the Status Monitor Widget: Click the Dashboard icon in the dock to launch Dashboard. NOTE: If the message is displayed, select your...

  • Page 245

    NOTE: If you receive no response from the printer or the printer is processing a job using a USB connection, the message Cannot get printer is displayed. information 2 Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly.

  • Page 246

    • Printer error image Displays an indication image when an error occurs. An error has occurred and the printer requires your attention to correct a problem. An error has occurred and the printer cannot be used. An unknown error has occurred and the printer cannot be used.

  • Page 247

    Select a web address from the drop-down list and click Visit Dell printer supplies ordering web site. hyperlink to access the web site for ordering Dell printer supplies. Order by Phone Displays a list of available phone numbers that you can call to order Dell printer supplies.

  • Page 248

    Understanding Your Printer Software...

  • Page 249: Understanding Printer Messages

    Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear them. NOTICE: When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured.

  • Page 250

    Error-Code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 003-340 003-356 006-370 007-340 007-371 009-654 010-354 010-377 016-302 016-313 016-315 016-317...

  • Page 251

    Error-Code What you can do 016-392 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 016-393 016-394 016-700 Press the button to cancel the current print job. See "Canceling a Print Job"...

  • Page 252

    093-930 Remove the specified toner cartridge and install a new one. If you do not replace the toner cartridge, print quality problems may 093-931 occur. Order a new consumable from www.dell.com/supplies 093-932 See "Replacing Toner Cartridges" on page 263. 093-933 093-940 Re-install the specified toner cartridge.

  • Page 253

    093-974 124-333 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 191-310 193-700 This message indicates the printer is in the non-Dell toner mode. Understanding Printer Messages...

  • Page 254

    Understanding Printer Messages...

  • Page 255: Adding Roles Of Print Services

    Printing with Web Services on Devices (WSD) This section provides information for network printing with WSD, the new ® ® Windows Vista , Windows Server 2008, Windows Server 2008 R2, and ® ® Windows 7 protocol of Microsoft Adding Roles of Print Services When you use Windows Server 2008 or Windows Server 2008 R2, you need to add the roles of print services to the Windows Server 2008 or Windows Server 2008 R2 client.

  • Page 256: Printer Setup, Installing A Printer Driver Using The Add Printer Wizard

    Printer Setup Drivers and Utilities You can install your new printer on the network using the CD that shipped with your printer, or using Microsoft's Windows Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7).

  • Page 257

    Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7). Right-click the printer you just created, and then click Properties (Printer properties for Windows Server 2008 R2 and Windows 7). On the Options tab, set each setting item, and then click Apply.

  • Page 258

    Printing with Web Services on Devices (WSD)

  • Page 259: Specifications, Operating System Compatibility, Power Supply

    The only time that Dell pays for the third party support is when Dell is responsible for the issue. In the case of getting the printer installed and working, this is configuration and the customer would be responsible for paying.

  • Page 260: Dimensions, Memory, Interface, Mib Compatibility

    (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell™ 1350cnw Color Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.

  • Page 261: Environment

    Environment Operation Temperature 10-32°C Relative humidity 10-85% RH (no condensation) Print Quality Guarantee Temperature 15-28°C Relative humidity 20-70% RH (no condensation) Storage Temperature range -20-40°C Storage humidity range 5-85% RH (no condensation) Altitude Operating Up to 3,100 m (10,000 feet) Storage 70.9275 Kpa Specifications...

  • Page 262: Cables

    Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols USB 2.0 Ethernet 10 Base-T/100 Base-TX Specifications...

  • Page 263: Maintaining Your Printer

    Maintaining Your Printer...

  • Page 265: Determining The Status Of Supplies, Maintaining Your Printer, Conserving Supplies

    Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the IP address of your printer in your web browser to view this information. To use...

  • Page 266: Storing Consumables, Storing Print Media

    Supply Setting Function Print Multiple Up in the The printer prints two or more pages on one media Layout tab of the printer side of a sheet. The available numbers that driver each printer driver can print one sheet of paper are as follows: •...

  • Page 267: Replacing Toner Cartridges, Removing The Toner Cartridges

    To order by phone, see "Contacting Dell" on page 312. It is recommended that you use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 268: Installing A Toner Cartridge

    CAUTION: Always pull the cartridge out slowly so that you do not spill any toner. 4 Pull the toner cartridge out. Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.

  • Page 269

    NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks.

  • Page 270: Cleaning Inside The Printer

    4 Close the toner access cover. Cleaning Inside the Printer CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover.

  • Page 271

    2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out. 4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out. Maintaining Your Printer...

  • Page 272

    6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 7 Repeat the same procedure for the other three holes. 8 Return the cleaning rod to its original location.

  • Page 273: Cleaning The Color Toner Density (ctd) Sensor

    9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel.

  • Page 274: Adjusting Color Registration

    3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. Maintaining Your Printer...

  • Page 275: Performing Auto Correct, Printing The Color Registration Chart

    Performing Auto Correct Auto Correct on the operator panel allows you to correct the color registration automatically. 1 Press the (Menu) button. 2 Press the button until Admin Menu appears, and then press the button. 3 Press the button until Maintenance appears, and then press the button.

  • Page 276: Determining Values

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 277: Entering Values

    Entering Values The Operator Panel Using the operator panel, enter the values that you found in the color registration chart to make adjustments. 1 Load paper. For details about loading paper, see "Loading Paper" on page 45. 2 Press the (Menu) button.

  • Page 278

    3 Press the button until Admin Menu appears, and then press the button. 4 Press the button until Maintenance appears, and then press the button. 5 Press the button until Color Reg Adj appears, and then press the button. 6 Press the button until Enter Number appears, and then press the button.

  • Page 279

    NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 280

    Maintaining Your Printer...

  • Page 281: Clearing Jams, Avoiding Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 155 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample first.

  • Page 282: Identifying The Location Of Paper Jams

    Identifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Output Tray Transfer Belt Fuser Release Lever Rear Cover...

  • Page 283: Clearing Paper Jams From The Front Of The Printer

    Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path.

  • Page 284: Clearing Paper Jams From The Back Of The Printer

    CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Clearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide.

  • Page 285

    3 Remove any paper jammed from the back of the printer. 4 Lower the fuser release levers to their original position. 5 Close the rear cover. Clearing Jams...

  • Page 286: Clearing Paper Jams From The Output Tray

    Clearing Paper Jams From the Output Tray CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing.

  • Page 287

    3 Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of the output tray. 4 Lower the fuser release levers to their original position. 5 Close the rear cover.

  • Page 288

    Clearing Jams...

  • Page 289: Troubleshooting

    Troubleshooting...

  • Page 291: Basic Printer Problems, Troubleshooting, Display Problems

    Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet. •...

  • Page 292: Printing Problems

    Problem Action Menu settings changed from Settings in the software program, the printer driver, or the operator panel have no the printer utilities have precedence over the settings effect. made on the operator panel. Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel.

  • Page 293

    (MPF)" on page 166 or "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 173. Page breaks in unexpected Increase the setting for Time-Out in the Printer places. Settings menu in the Dell Printer Configuration Web Tool. Job prints from the wrong Check the Paper Type on the printer operator panel and in the printer driver.

  • Page 294: Print Quality Problems, The Output Is Too Light

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web Tool"...

  • Page 295: Toner Smears Or Print Comes Off/stain On Back Side

    Print Test Page in Properties of the printer driver. Is the problem recovered? Disable the Toner Saving Mode in the printer The task is Contact Dell. driver. complete. On the Advanced tab in Printing Preferences of the printer driver, ensure that the Toner Saving Mode check box is not selected.

  • Page 296: Random Spots/blurred Images

    If not, use the print media recommended for the printer. Is the problem recovered? Adjust the fuser temperature. The task is Contact Dell. complete. Launch the Tool Box, click Adjust Fuser on the Printer Maintenance tab. Adjust the fixing temperature by turning up the value for your printing media.

  • Page 297: The Entire Output Is Blank

    Go to action 2. correctly. See "Installing a Toner Cartridge" on complete. page 264. Is the problem recovered? If you use non-Dell brand toner cartridges, The task is Go to action 3. install Dell brand toner cartridges. complete. Is the problem recovered? Clean up the fuser unit.

  • Page 298: Streaks Appear On The Output, Pitched Color Dots, Vertical Blanks

    Streaks appear on the output If this trouble comes out, contact Dell. Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Troubleshooting...

  • Page 299: Mottle, Ghosting

    Action Clean inside the printer and performing test The task is Contact Dell. print. complete. Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 266. Click Print Test Page in Properties of the printer driver.

  • Page 300

    Click Apply New Settings. Click close box to exit Tool Box. Is the problem recovered? If you use non-recommended print media, use The task is Contact Dell. the print media recommended for the printer. complete. Is the problem recovered? Troubleshooting...

  • Page 301: Bead-carry-out (bco)

    Action Is the whole page printed light? Contact Dell. Go to action 2. Start Developer Stir Mode. The task is Contact Dell. complete. Launch the Tool Box, click Developer Stir Mode on the Diagnosis tab. Click the Start button. Is the problem recovered?

  • Page 302: Auger Mark

    Action If the printer is installed in a high altitude The task is Contact Dell. location, set the altitude of the location. complete. Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. Select the value close to the altitude of the location where the printer is installed.

  • Page 303: Wrinkled/stained Paper

    If printing on printer. print media Is the problem recovered? other than envelopes, contact Dell. Check the crease. Is the crease within 30 mm of This type of If the envelope the four edges of the envelope? crease is is 220 mm or...

  • Page 304: The Top Margins Is Incorrect

    Monarch" on page 170. Is the problem recovered? 4a Load the envelope in the MPF with the flap The task is Contact Dell. open and facing up. For details, see "When complete. Loading C5" on page 171. Is the problem recovered? 4b Use a different size envelope.

  • Page 305: Color Registration Is Out Of Alignment

    Color registration is out of alignment Action Execute auto color registration adjustment. The task is Go to action 2. complete. Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. Click the Start button next to Auto Correct. Is the problem recovered? Clean the CTD sensor.

  • Page 306: Protrudent / Bumpy Paper

    Action Print the Color Registration Chart and The task is Contact Dell. manually correct the color registration. complete. Click Color Registration Adjustment on the Printer Maintenance tab. Click the Start button next to Color Regi Chart. The color registration chart is printed.

  • Page 307: Noise

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web Tool"...

  • Page 308

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web Tool"...

  • Page 309: Misfeed Jam

    Misfeed jam Action Remove the paper from the PSI, and then The task is Proceed to the ensure that papers are properly inserted on the complete. action MPF. corresponding to the type of Is the problem recovered? the print media being used: •...

  • Page 310: Multi-feed Jam

    The task is Go to action 4. complete. Is the problem recovered? Use print media that is not damp. The task is Contact Dell. complete. Is the problem recovered? Multi-feed jam Action Remove the paper from the PSI, and then The task is Go to action 2.

  • Page 311: Other Problems, Contacting Service

    Other Problems Problem Action Condensation has occurred This usually occurs within several hours after you heat inside the printer. the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.

  • Page 312

    Troubleshooting...

  • Page 313: Appendix

    Appendix...

  • Page 315: Dell Technical Support Policy, Online Services

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.

  • Page 316: Warranty And Return Policy, Recycling Information, Contacting Dell

    For specific information on Dell's worldwide recycling programs, see www.dell.com/ recyclingworldwide. Contacting Dell For customers in the United States, call 800-WWW-Dell (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, in your Dell catalog. Appendix...

  • Page 317

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.

  • Page 318

    Appendix...

  • Page 319

    Index Numeric Assigning an IP address (for IPv4 Mode), 39 100Base-TX Full-Duplex, 141 Authenticate Error Trap, 148 100Base-TX Half-Duplex, 141 Auto Log Print, 125, 127, 225 10Base-T Full-Duplex, 141 Auto Reg Adj, 228 10Base-T Half-Duplex, 141 Auto Registration Adjustment, 126, 131 Avoiding jam, 277 Avoiding Paper Jam, 187 A4, 162...

  • Page 320

    Density (CTD) Sensor, 269 Connection type, 33, 258 Clearing jam, 277 Conserving supplies, 261 Clearing Paper Jams From the Contact Dell Support at, 112 Back of the Printer, 280 , 118 Clearing Paper Jams From the Contact Person, 116 Front of the Printer, 279...

  • Page 321

    Dell Printer Configuration Web Emulations, 256 Tool, 109, 111-112 Encryption, 149-150 Page display format, 115 Entering Values, 273 Dell Printer Supplies website, 17 Envelope, 125-126, 130-131, Dell Service Tag Number, 122 160, 204-205, 227-228 Dell Supplies Management Envelope #10, 163...

  • Page 322

    Fuser Release Lever, 26, 278 Job History, 127, 215 Job List, 111, 123 Job Name, 123 Job Status, 123 Host I/F, 123-124 Job Submitted Time, 123-124 Host Name, 123, 138 Job Time-Out, 124, 127, 224 host-based printer driver, 55, 58 HTTP, 138, 144 Kensington lock, 28 ID, 123...

  • Page 323

    Maximum Number of Network Type, 149 Devices, 148 No carbon required, 157 Memory, 256 No. of Sheets, 124 Memory Capacity, 122 Non-Dell Toner, 126, 133, 208, Menu button, 184, 245 Menu Settings, 124, 198 MIB compatibility, 256 mm/inch, 124, 127, 225 Index...

  • Page 324

    Weight, 155 Paper Chute, 26 OCR, 157 Paper Density, 125, 129, 203, 226 Online Help, 112, 118 Paper Feed Roller, 26 Online Services, 311 Paper jam location, 278 Operating System compatibility, 255 Paper Trays, 121 Operation, 257 Paper Type, 164 Operator Panel, 25, 183 Paper Used, 153 Button, 183...

  • Page 325

    Print Media Printer Status, 111, 117, 121 Dimensions, 165 Printer Type, 121 Print media, 155, 262 Printing, 187 Print quality guarantee, 257 Printing on letterhead, 158 Print Quality Problems, 290 Printing problem, 288 Print Server Reports, 134 Printing Speed, 122 Print Server Settings, 111, 117, Printing Status Window, 237 134, 140...

  • Page 326

    Storing Print Media, 162 Security, 151 Storing print media, 187, 262 Security Settings, 149 Support Security slot, 26 Contacting Dell, 312 Select Reorder URL, 126 Supported paper size, 162 Selecting paper, 157 System Settings, 124, 127, 140, Selecting preprinted 201, 223...

  • Page 327

    TCP/IP Settings, 136, 142, 200, Wall Jack Connector, 26 Temperature, 257 Warranty, 312 Toner Access Cover, 25 Warranty information, 20 Toner Refresh, 230 Web Link Customization, 126, Tool Box, 197 Top frame, 115 WEP, 149-150 Transfer Belt, 26, 278 Wireless LAN, 149, 222 Transfer Roller, 26 Wireless Settings, 135, 149 Trap Notification 1-4, 148...

  • Page 328

    Index...

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