B Appendix; Dell Technical Support Policy; Online Services - Dell 1350 Color User Manual

Appendix

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides for
restoration of the operating system, software program and hardware drivers to
the original default configuration as shipped from Dell, as well as the
verification of appropriate functionality of the printer and all Dell-installed
hardware. In addition to this technician assisted technical support, online
technical support is available at Dell Support. Additional technical support
options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed
software and peripherals. Support for third-party software and peripherals is
provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and
Custom Factory Integration (CFI/DellPlus).

Online Services

You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites
support.dell.com
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