Exit Jam (Exit Sensor Off Jam); Tray1/Optional 550-Sheet Feeder Multi-Feed Jam - Dell C2660dn User Manual

Action
6 Replace the transfer belt unit, the 2nd BTR, and the retard roller.
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
a
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
After you replace the transfer belt unit, the 2nd BTR, and the retard
b
roller, click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
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Exit Jam (Exit Sensor Off JAM)

Action
1 Ensure the fusing unit is installed correctly.
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2
Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
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Tray1/Optional 550-Sheet Feeder Multi-feed Jam

Action
1
Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
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2
Load coated paper one sheet at a time.
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3 Use print media that is not damp.
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4
Fan the print media.
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5 Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete.
multi-feed occurred with a cloth moistened with water.
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342
Troubleshooting Guide
Yes No
The task is complete. Contact Dell.
Yes No
The task is complete. Go to action 2.
The task is complete. Contact Dell.
Yes No
The task is complete. If using coated paper,
go to action 2.
If using other type of
print media, go to
action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
Contact Dell.