If You Detect Or Suspect Damage; Contacting Juniper Networks; The Next Step - Juniper E120 - RELEASE 11.1.X HARDWARE GUIDE 3-25-2010 Hardware Manual

E series broadband services routers
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If You Detect or Suspect Damage

If you detect or suspect damage to any equipment:

Contacting Juniper Networks

Please contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada,
or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative
if you have any questions or concerns. See "Contacting Customer Support and
Returning Hardware" on page 113 for complete contact information.

The Next Step

Contact the shipper responsible for delivery, and formally report the damage.
Contact your Juniper Networks sales representative or reseller.
To familiarize yourself with the electrical, environmental, and other guidelines
and requirements for installing the router, see "Installation Guidelines and
Requirements" on page 97.
If you are familiar with these guidelines and requirements, see "Installing the
Router" on page 23.
Chapter 2: Unpacking and Inspecting the Router
If You Detect or Suspect Damage
21

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E120E320

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