Fault Messages - Printronix P7010 User Manual

Chapter 7
Diagnosing Problems

Fault Messages

If a fault condition occurs in the printer, the status indicator on the control
panel flashes on and off, and the message display indicates the specific fault.
Fault messages are summarized in Table 15.
Displayed faults fall into one of two categories:
•
Operator correctable
•
Field service required
For the operator-correctable faults, follow the suggested solution in Table 15.
After correcting the displayed fault, press the CLEAR key to clear the error
message and status indicator and resume printing. If the fault message
reappears, contact your authorized service representative.
NOTE: The Maintenance Manual provides more detailed information and
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an
asterisk (*). This usually indicates that an authorized service representative is
needed. You may try two steps to clear the fault before calling your authorized
service representative:
1. Set the printer power switch to O (Off), wait 15 seconds, then turn the
printer on again. Run your print job again. If the message does not
appear, it was a false indication and no further attention is required.
2. If the message reappears, press the CLEAR key. If the message
disappears, it was a false indication and no further attention is required. If
the message reappears, call your authorized service representative.
Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
06 HOST REQUEST Yes
08 HOLD PRINT Yes
TIMEOUT
8.5V PWR FAIL* No
254
procedures for resolving fault conditions. However, many of the
procedures described there must be performed only by your
authorized service representative .
Explanation
Correct?
Host attention message.
Printer was offline more
than 10 minutes, and the
"Intervention Required"
parameter is set to "Send
to Host."
8.5 Volt power failed.
Internal power failure.
Solution
The host computer or printer
controller requires attention.
Press ON LINE to put printer in
online state.
Contact your authorized service
1
representative.