Printronix P7010 User Manual page 281

Table 15. LCD Message Troubleshooting Table
Displayed Message
PWR SUPP VOLT * No
QUEUE OVERRUN No
REMOVE USED SPX No
THEN PRESS ENTER
RESTORING BOOT No
CODE
RIB INVLD CMD* Yes
See User Manual
RBN AT END POINT Yes
Change Ribbon
RIBBON STALL Yes
RIBBON UNDER 2% Yes
Change RBN Soon
SCS COMMAND No
ERROR*
SECURITY No
VIOLATION*
SECURITY KEY NOT No
DETECTED
Can User
Explanation
Correct?
Power Supply Voltage.
The power supply has
failed.
In CT twinax emulation,
the print buffer has
overflowed.
Status message: An SPX
is depleted because it
has successfully
reprogrammed the
security key on the
controller board.
Normal download
initialization message.
Ribbon Invalid
Command. Firmware
error on the controller
board.
Integrated Print
Management System
software has determined
that the ribbon is out of
ink.
The controller board does
not detect ribbon
movement.
Status message
indicating the Integrated
Print Management
System is enabled and
ribbon ink level is 2%.
In the CT emulation, the
printer received
undefined control
character (hex 40).
Security code of PAL on
controller board does not
match code of firmware
on the controller board.
The security key is not
present or has failed.
Fault Messages
Solution
Replace power supply board.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.
Cycle power. Run the print job
again. If the message appears,
download the emulation software
again. If the message appears
again, contact your authorized
1
service representative.
Install a new ribbon.
Check the ribbon path for jams; if
necessary, install a new ribbon.
Install a new ribbon.
Contact your system administrator.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
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