Cd-Rom, Cd-Rw, Or Dvd-Rom - HP Compaq Presario,Presario 5000 User Manual

Symptom

CD-ROM, CD-RW, or DVD-ROM

drive cannot read a disc or
takes too long to start.
Recording audio CDs is difficult
or impossible.
M P —L M
Y RESARIO EARNING
CD-ROM, CD-RW, or DVD-ROM
CD has been inserted
upside down.
The DVD-ROM drive
will take longer to start
because it has to
determine the type of
media being played,
such as audio or video.
CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, which is
Windows does not
detect CD or DVD
driver.
Wrong or poor quality
media type.
ORE
Problem
Reinsert the CD with the label facing up.
Wait at least 30 seconds to let the DVD-ROM
drive determine the type of media being played.
If the disc still does not start, read the other
solutions listed in this topic.
available in most computer stores.
1. From the Windows taskbar, click Start, point
to Settings, and then click Control Panel.
The Control Panel window is displayed.
2. Double-click the System
Properties dialog box is displayed.
3. Click the Device Manager tab.
4. Click the plus sign
drive, and select the installed driver.
5. Click the Remove button, and click OK twice.
6. Restart your computer, and let Windows
detect the CD or DVD driver.
Verify that you are using the correct media for
the drive.
Try a different brand of media. Quality varies
widely between manufacturers.
Solution
m
icon. The System
'
next to the CD or DVD
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EED OME ELP
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