Helpful Hints; Entering Bios (Cmos) Setup; Contacting Technical Support - HP Compaq Presario,Presario 5000 User Manual

Helpful Hints

Did you know ...
For Compaq.NET technical
support, dial (toll free)
1-800-952-3513.
For Compaq.NET customer
support, dial (toll free)
1-800-952-3512.
To avoid long-distance
charges when connecting to
the Internet, always use a
local area telephone number.
See also ...
For additional
troubleshooting information
related to your printer or
monitor, see the
documentation that came with
your equipment.
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Helpful Hints
If you encounter problems with your computer, monitor, or
software, review the following check list before taking further
action:
Check that the computer and monitor are plugged into a
➜
working electrical outlet.
Check to see that the computer is turned on and the power
➜
∏
light located on the front of the computer is on.
Check to see that the monitor is turned on and the power
➜
∏
light on the front of the monitor is on.
Turn up the brightness and contrast controls of the monitor
➜
if the screen is dim.
Check all cable connections for loose or incorrect
➜
connections.
Remove the diskette from the diskette drive before turning
➜
on your computer.
Run Windows Diagnostics to determine and repair minor
➜
problems.

Entering BIOS (CMOS) Setup

To enter the BIOS setup: As the computer powers on, press the
F10 key while the cursor is displayed in the upper right corner
of the screen with the word COMPAQ displayed in red on a
black background (before Windows starts).
.

Contacting Technical Support

If you are unable to fix your computer after reviewing this
chapter and checking the Compaq Web site, contact Technical
Support at the number listed in your Certificate of Warranty.
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