Cd-Rom, Cd-Rw, Dvd-Rom, Or Dvd Writer Drive - HP Pavilion t348 User Manual

cd-rom, cd-rw, dvd-rom, or dvd writer drive

Symptom
CD-ROM, CD-RW,
DVD-ROM, or DVD+RW/+R
drive cannot read a disc or
takes too long to start.
Recording audio CDs is
difficult or impossible.
Cannot remove a CD or
DVD disc.
Problem
Disc is upside down in the
drive tray.
DVD drive takes longer to
start because it has to
determine media type being
played.
Disc is dirty.
Windows does not detect
CD-ROM or DVD-ROM
driver.
Wrong disc type or poor
quality disc is being used.
The PC is turned off.
Solution
Reinsert the disc with the label facing up.
Wait at least 30 seconds to let the DVD drive determine the
type of media. If it still does not start, read the other
solutions listed in this topic.
Clean the disc with a CD cleaning kit, available from most
PC stores.
Driver program may be corrupted. Force the software to
reinstall it by doing the following:
Click Start, and then click Control Panel.
1
Click Performance and Maintenance, if it is
2
present, and then double-click System.
3 Click the Hardware tab, and then click the Device
Manager button.
Click the plus sign (+) next to the DVD/CD-ROM drives,
4
and select the problem drive.
Click the Action menu item, and select Uninstall.
5
Restart your PC: Click Start, click Turn Off
6
Computer, and then click Restart.
Verify that you are using the correct disc type (media) for
the drive. Try a different brand of disc.
Turn on your PC and press the Eject button to extend
the tray.
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troubleshooting