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Run SCSI Verify in the SCSI BIOS. For more information about the SCSI
BIOS, see the SCSI controller's documentation.
The master boot record is corrupted
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Repair the master boot record using FDISK from MS-DOS version 5.0 or
later. To prepare startup diskettes, see "Creating startup diskettes" on
page 32.
To repair the master boot record:
At a DOS command prompt, type fdisk/mbr, then press E
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You need to troubleshoot an IDE hard drive
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Use the GWScan utility to test a hard drive's ability to read data and to
measure seek times and transfer rates. GWScan can also repair some errors
that may develop on IDE hard drives.
To download the GWScan utility:
Search for the utility at support.gateway.com. For information
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about how to use GWScan, go to:
ftp://ftp.gateway.com/pub/hardware_support/drivers/
win3.x_and_dos/mass_storage/hard_drives/7510801.txt
Internet
You cannot connect to the Internet
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If you are using a telephone line to access the Internet, make sure that
your server is connected to the telephone line and the telephone line
has a dial tone.
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If you are using a telephone line to access the Internet, make sure that
no one else in the business is using the telephone line.
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If you are using a telephone line to access the Internet and you have the
call waiting feature on your telephone line, make sure that it is disabled.
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Make sure that your account with your Internet Service Provider (ISP) is
set up correctly. Contact your ISP technical support for help.
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Make sure that you do not have a problem with your modem. For more
information, see "Modem (telephone dial-up)" on page 107.
www.gateway.com
Troubleshooting
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