Gateway 960 User Manual page 14

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The color is not uniform
Make sure that the monitor warms up for at least 30 minutes before making
a final judgment about color uniformity.
Make sure that:
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The monitor is not positioned too close to another monitor, electric fan,
fluorescent light, metal shelf, or laser printer.
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You demagnetize the screen using the monitor's degauss feature. For more
information on degauss, see the monitor's documentation.
A horizontal line or wire is visible across the monitor screen
The monitor may use a thin damper wire, located approximately 1/3 of the
way down from the upper screen edge and 1/3 of the way up from the lower
screen edge, to stabilize the internal aperture grille. These wires are most
obvious when the monitor displays a white background. The aperture grille
allows more light to pass through the screen for brighter colors and greater
luminescence. The damper wire is a critical part of the overall monitor design
and does not negatively affect the monitor's function.
The text on the display is dim or difficult to read
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Adjust the brightness and contrast controls.
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Use the monitor degauss feature (see your monitor documentation) or
turn off your server and monitor, leave them off for at least a half hour,
then turn on your server and monitor.
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Change the display settings.
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Move the monitor or monitor cables away from sources of electrical
interference, such as televisions, unshielded speakers, microwaves, or
fluorescent lights.
Mouse
The mouse does not work
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Make sure that the mouse cable is plugged in correctly.
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Clean the mouse by following the instructions in "Cleaning the mouse"
on page 30.
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Shut down and restart your server.
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Remove all extension cables and switchboxes
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Troubleshooting
111

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