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Chapter 6: Troubleshooting
You receive a "Non-system disk" or "disk error" error message
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Eject the diskette from the diskette drive, then press E
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Make sure that your hard drive has an active partition by using FDISK.
For more information, see "The master boot record is corrupted" on
page 105.
Your server does not recognize an IDE drive
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Make sure that the IDE connectors are enabled in the BIOS Setup utility.
To enter the BIOS Setup utility, restart your server, then press and hold
F2 while your server restarts. For more information, see "Using the BIOS
Setup Utility" on page 85.
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Reinstall the device driver. For more information, see Using Your Server
Companion CD.
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Open your server and make sure that the IDE cable is connected to both
the system board IDE connector and the hard drive connector. For more
information, see "Installing Components" on page 39.
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Use GWScan to test the hard drive. For more information, see "You need
to troubleshoot an IDE hard drive" on page 105.
Your server does not recognize a SCSI drive
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Reinstall the device driver. For more information, see Using Your Server
Companion CD.
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Open your server and reseat the drive controller card. Also make sure that
the controller card and power cables are connected to the drive. For more
information, see "Installing Components" on page 39. or your controller
card's documentation.
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Make sure that the power cable and SCSI cable are attached securely to
the drive.
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Use a different SCSI cable.
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Make sure that the last device on the SCSI cable is correctly terminated.
For more information about SCSI device configurations, see the device's
documentation.
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Change the drive's SCSI address to one that is not being used by your
server. For more information about SCSI device configurations, see your
drive's documentation.
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Make sure the SCSI controller is enabled in the BIOS Setup utility.
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