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If your system has a v.90 modem, the speed at which you can upload (send)
data is limited to 33.6K. If your system has a v.92 modem, the speed at which
you can upload data is limited to 48K. Your ISP may not support 48K uploads.
Your fax communications program only sends and receives faxes at
14,400 bps even though you have a 56K modem
Current fax technology only supports a maximum send and receive rate of
14,400 bps.
The modem is not recognized by your server
I
Make sure that the line connected to the modem is working and plugged
into the correct jack on the modem.
I
If the modem shares the telephone line with another device, make sure
that the telephone line is not in use (for example, someone is on the
telephone, or another modem is in use).
I
Shut down and restart your server.
I
In Windows 2000 Server, run Windows modem diagnostics.
To run modem diagnostics in Windows 2000 Server:
1
Close all open programs.
2
Click
Start
window opens.
3
Double-click the
opens.
4
Click the
the modem, then click
opens.
If information about the modem appears, the modem passed
diagnostics. If no modem information appears, a white screen
appears with no data, or if you get an error such as port already
open or the modem has failed to respond, the modem did not pass
diagnostics.
I
Reinstall the device driver. For more information, see Using Your Server
Companion CD.
,
, then click
Settings
icon. The Modems Properties dialog box
Modems
tab, click the COM port next to the name of
Diagnostic
More Info
www.gateway.com
. The Control Panel
Control Panel
. The Modem Info dialog box
Troubleshooting
109
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