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Chapter 6: Troubleshooting
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Try a mouse you know is working to make sure that the mouse port works.
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Reinstall the device driver. For more information, see Using Your Server
Companion CD.
Power
You press the power button, but the server does not turn on
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If the power button LED is green, the server is turned on, but you may
not be seeing an image on the monitor. For monitor troubleshooting, see
"Monitor" on page 110.
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If your server is plugged into a surge protector or UPS, make sure that
the surge protector or UPS is connected securely to an electrical outlet,
turned on, and working correctly. One way to check this is to plug the
server directly into a wall outlet, bypassing the surge protector or UPS.
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Make sure that all devices are connected securely to the surge protector
and turned on correctly.
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Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the
outlet.
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Open your server and make sure that the power supply cable is connected
correctly to the system board.
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Open your server and make sure that the power button cable is connected
correctly to the system board.
When you turn on the server, it makes several short beeps
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The short beeps indicate the server has encountered some type of error.
See "Beep codes" on page 98.
Printer
Printer will not turn on
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Make sure that the power cord is plugged into an AC power source.
Printer is on but will not print
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Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
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