Problem Solving Tables - Xerox Document Centre 220 User Manual

Problem Solving Tables

Symptom
The machine will not power ON
The machine makes a squealing noise
after it powers OFF
The document will not feed through the
Document Feeder
The touch screen displays a message
that it can't sense the size of the
document.
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If you are experiencing difficulty using the Document Centre
220/230/332/340, check the suggestions in the following
Table of Troubleshooting Tips to see if the problem can be
solved.
À
Check the power cord installation.
À
Check to see if the power button is in
the ON position.
À
Check to see if the AC outlet is
receiving voltage. (Connect another
appliance to the outlet to verify the
voltage.)
À
3 to 5 minutes after powering OFF, the
machine might make a squealing
noise. This is a normal occurrence.
Various components within the
machine are still powering OFF.
À
Check to see if the Document Feeder
is overloaded. The Document Feeder
can hold 50 pages.
À
Check to see if the document is fully
inserted into the Document Feeder.
À
Using a lint-free cloth, lightly wipe the
Platen Cushion located on the under
side of the Platen Cover.
À
Select Original Size on the touch
screen and enter the size.
Recommendation
Problem Solving