Fault Clearance Procedure - Xerox Document Centre 220 User Manual

Fault Clearance Procedure

Page 10-2
If a fault or problem occurs, there are several ways in which
the type of fault can be identified. Once a fault or problem is
identified, establish the probable cause and apply the
appropriate solution.
- If a fault occurs, refer to the screen messages and
animated graphics and clear the fault in the order
specified.
- If the problem is not solved by following the screen
messages and graphics, refer to the problem solving
tables on the following pages and apply the appropriate
solution as described.
- Also refer to the faults codes displayed in the Print
Queue or Faults List in the Machine Status mode. Refer
to Page 10-16 for an explanation of some of the fault
codes and corresponding corrective actions.
- Alternatively, contact your Document Centre
220/230/332/340 Key Operator for assistance.
- Or switch the machine off and then on again. Make sure
that you follow the relevant power On/Off instructions
as described in Chapter 2 of this user guide.
- If the problem persists, or a message indicates that you
should call for service, please refer to the "Call for
Service procedure" on Page 10-20 .
NOTE: If Fax is enabled and a loss of power occurs, the
Document Centre 220/230/332/340 will print a Power Off
Report when the machine is switched on . This will show a
list of the fax jobs lost during the power loss.
Problem Solving