Troubleshooting For The Paper - Oki COREFIDO B822dn User Manual

Symptom
The web page does [Web] is set to
not open. [Disable] in the menu
of this machine.
The IP address is
incorrect.
The LAN cable is
disconnected.

Troubleshooting for the paper

 Please check the following explanation and "FAQ" on your smartphone app or the website.
 If the problem persists, please contact the Customer Support Center or your dealer.
Symptom
 Paper jams occur This machine is tilted.
frequently.
The paper is either too
 Multiple sheets of
thin or too thick.
paper are pulled
The paper is moist or
in
charged with static
simultaneously.
electricity.
 The paper is
The paper is wrinkled,
pulled in an
folded or curled.
inclined direction.
The paper has had its
reverse side printed.
The paper is not
aligned yet.
Load only one sheet of
paper.
Additional paper is
loaded in the paper
cassette while the
existing paper is kept
as it is.
The paper is not
loaded straight.
The envelope is
loaded in a wrong
orientation.
Envelopes are sticked
together.
Paper jams occur The paper feed roller is
frequently. dirty with paper dust.
Cause
Press the scroll buttons on the operator panel
to select [Enable] in [Admin Setup] - [Network
Setup] - [General Setup] - [Web].
Check the IP address of this machine and
correct it if needed.
Check connection of the LAN cable.
Cause
Install it on a stable and flat surface.
The paper is either too thin or too thick. Use the
paper applicable to this machine.
Use the paper stored at appropriate
temperature and humidity.
Use the paper applicable to this machine.
Straighten the paper if it is curled.
Already printed paper cannot be printed again
from Tray 1/2/3/4.
Print from the MP tray.
Shuffle the paper well, and load the paper with
the top, bottom, left and right aligned.
Load multiple sheets of paper.
Remove the existing paper in the tray, and load
the paper again together with the new one with
the top, bottom, left and right aligned.
Fit the paper guide and paper stopper of the
paper cassette of Tray 1/2/3/4 to the paper.
Align the paper with the manual feeder guide of
the MP tray.
Load the envelope again correctly.
Shuffle the envelopes well, or stack them one
by one.
Clean the paper feed roller.
- 435 -
Solution
Solution
Troubleshooting
Reference
-
Printing the menu
map
(configuration)(P.
97)
1. Connecting the
LAN cable(P.46)
Reference
-
Applicable
paper(P.82)
Storing
paper(P.95)
Applicable
paper(P.82)
-
Loading
paper(P.82)
-
Loading
paper(P.82)
Loading
paper(P.82)
Loading
paper(P.82)
-
Cleaning the
paper feed roller
(Tray1/2/3/4)(P.3
50)
Cleaning the
paper feed roller
(MP Tray)(P.351)