Dell EMC XC640 Series Installation And Service Manual page 6

Removing the right control panel........................................................................................................................... 117
Installing the right control panel............................................................................................................................. 118
Chapter 7: Using system diagnostics......................................................................................... 120
Dell Embedded System Diagnostics............................................................................................................................ 120
Running the Embedded System Diagnostics from Boot Manager.................................................................120
Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................120
System diagnostic controls...................................................................................................................................... 121
Chapter 8: Jumpers and connectors .......................................................................................... 122
System board jumper settings...................................................................................................................................... 122
System board jumpers and connectors...................................................................................................................... 123
Disabling forgotten password....................................................................................................................................... 124
Chapter 9: Getting help............................................................................................................. 126
Receiving automated support with SupportAssist ................................................................................................. 126
Contacting Dell EMC...................................................................................................................................................... 126
Documentation feedback............................................................................................................................................... 127
Accessing system information by using QRL............................................................................................................ 127
Quick Resource Locator........................................................................................................................................... 127
Appendix A: BOSS card.............................................................................................................. 128
Introduction to BOSS card............................................................................................................................................ 128
Supported operating systems................................................................................................................................. 128
Supported XC Series Appliance and XC Core System ...........................................................................129
BOSS card features........................................................................................................................................................ 129
Foreign Import............................................................................................................................................................ 129
SMART Info.................................................................................................................................................................129
Auto-Rebuild............................................................................................................................................................... 129
Deploying the BOSS card.............................................................................................................................................. 129
Removing the BOSS card........................................................................................................................................ 129
Installing the BOSS card.......................................................................................................................................... 132
Driver installation............................................................................................................................................................. 133
BOSS troubleshooting.................................................................................................................................................... 133
Physical disks not visible to operating system....................................................................................................133
Virtual disk not visible to operating system.........................................................................................................134
Drive failure................................................................................................................................................................. 134
Fault in controller....................................................................................................................................................... 134
BOSS card is not detected......................................................................................................................................134
Unable to boot to M.2 drive installed in slot 1.....................................................................................................134
CLI reports unsupported features ........................................................................................................................ 135
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