Fault Indicators - TransAct Ithaca 90PLUS Series Programmer's Manual

Programmer's Guide

6.3 Fault Indicators

If the printer indicates "printer fault," the error is not recoverable. The printer must be restarted and may lose
information. To aid in printer troubleshooting, the RESUME key will activate an extended diagnostic indication.
This will blink the status indicator a number of times. The number of blinks indicates the fault.
The list of errors follows.
Faults while in operation:
1 Motor move time out
2 Motor move retry fault
3 Motor move fault (moved in wrong direction)
4 Space motor locked
5 Motor homing fault
6 Motor acceleration fault
7 Printing fault
8 Fault while centering
9 Forms compensation fault
Faults during Level 0 diagnostics:
10 ROM check-sum failure
11 RAM failure
12 Configuration EEPROM failure
13 Processor test fault
14 EEPROM check-sum failure
Faults that can happen any time:
15 Firmware control fault (loss of program control)
16 Cutter option fault
17 MICR option fault
18 MKLINK fault (cutter or MICR option selected and not installed)
After the fault code is displayed, pressing the RESUME and RELEASE keys at the same time will restart the
printer.
If the EEPROM check-sum fault occurs (Fault Code 14), the EEPROM can be set to default by pressing the
RESUME and LF keys simultaneously. The printer will be functional but must be reconfigured. This procedure
is only to allow reconfiguration and not to recover printer function in the field.
If the indication is "printer failure," the printer controller is not running and is being held in reset. If printer
failure occurs, the printer is not functional and should be serviced.
If the printer appears to go through a power cycle by itself, the hardware watchdog has detected a fault. The
fault is generally a hardware failure or an external interference. If the fault is hardware, the printer will continue
to cycle through its diagnostics and then reset. If this happens, the printer must be serviced. If the fault is caused
by external interference like electrostatic discharge (ESD), the printer will generally recover by itself. (Note: the
parallel port INIT pin causes a soft reset).
11/07/05
PcOS Series 90PLUS
Rev Q
Operator Panel Controls
Page 113