Setting Remote Control; Remote Diagnostics; Software Update; Data Protection - Thermador Pro Grand PRD364WDGU/C Use And Care Manual

Some operating modes can only be started on the oven
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itself.
Setting remote start
Turn the mode selection knob to REMOTE START.
1.
Do not turn the tempearture selection knob to any set-
ting. Leave it in the OFF position.
The displays turns to the standby screen.
a
appears in the display.
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Continue with the Home Connect® app installed on
2.
your mobile device.
10.5 Setting remote control
You can use the Home Connect® app to easily access the
functions of your oven.
Notes
Operating the appliance directly from the oven always
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has priority. During this time, it is not possible to operate
the oven using the Home Connect® app.
The remote control is already activated when you con-
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nect your oven.
If the remote control has been deactivated, only the
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oven's operating statuses will be displayed in the
Home Connect® app.
The remote control is automatically activated when re-
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mote start is activated.
Requirement: The oven is in standby mode.
Press SETTINGS.
1.
Press the left or to scroll to "Remote control".
2.
Press the right or to scroll to "On"or "Off".
3.
Press ENTER.
4.
The display changes to standby mode.
a
10.6 Remote diagnostics
The Customer Service can access your appliance via Re-
mote Diagnostics if you ask them to do so, if your appli-
ance is connected to the Home Connect® server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip: Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.home-
connect.com.
10.7 Software update
Your appliance's software can be updated using the soft-
ware update function, e.g. for the purposes of optimiza-
tion, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect® user, have installed the app on your mobile device
and be connected to the Home Connect® server.
As soon as a software update is available, you will be in-
formed via the Home Connect® app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start installing
it via the Home Connect® app if you are in your home net-
work (Wi-Fi). The Home Connect® app informs you once
the installation is successful.
Notes
The software update consists of two steps.
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– The first step is the download.
– The second step is the installation on your appliance.
You can continue to use your appliance as normal while
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updates are downloading. Depending on your personal
settings in the app, software updates can also be set to
download automatically.
Installation takes a few minutes. You cannot use your
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appliance during installation.
We recommend that you install security updates as
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soon as possible.
10.8 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect®
server (initial registration):
Unique appliance identification (consisting of appliance
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codes as well as the MAC address of the installed Wi-Fi
communication module).
Security certificate of the Wi-Fi communication module
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(to ensure a secure data connection).
The current software and hardware version of your ap-
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pliance.
Status of any previous reset to factory settings.
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This initial registration prepares the Home Connect® func-
tions for use and is only required when you want to use
the Home Connect® functions for the first time.
Note: Please note that the Home Connect® functions can
be utilized only with the Home Connect® app. Information
on data protection can be called up in the Home Connect®
app.
11 Cleaning and maintenance

Cleaning and maintenance

To keep your appliance working efficiently for a long time,
Cleaning and maintenance
it is important to clean and maintain it carefully.
For more cleaning recommendations and tips to get the
most out of your appliance, refer to the website:
USA: www.thermador.com/us/support/customer-care
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Canada: www.thermador.ca/en/support/customer-care
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WARNING
Do not clean the appliance while it is still hot. Some clean-
ers produce noxious fumes when applied to a hot surface.
Wet clothes and sponges can cause burns from steam.
For customers in the USA:
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You can purchase suitable cleaners and a glass scraper
for the induction element from Customer Support or in
our online shop www.thermador.com/us/accessories.
For customers in Canada:
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Visit this web page to learn how to purchase cleaners
for your appliance, www.thermador.ca/en/support/filters-
cleaners-accessories.
Tip: Thermador cleaners have been tested and approved
for use on Thermador appliances. Other recommended
cleaners do not constitute an endorsement of a specific
brand.
Cleaning and maintenance en-us
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