When Scanning Is Not Performed As Expected - Savin IS330DC Setup Manual

Troubleshooting

When Scanning is not Performed as Expected.

The scanned image is dirty
The scanned image is distorted or
out of position
3
The scanned image is upside down • The document was placed upside down. Set the doc-
The document image cannot be
scanned
The horizontal and vertical ratios of
the image do not coincide
The scanning image is smaller that
the size set by the ISIS Driver
Dirt sticks to the document
18
• The Contact Glass, the ADF Contact Glass, the White
Sheet or the Document Roller is dirty.
• Clean the Contact Glass, the ADF Contact Glass, the
White Sheet and the Document Roller.
ing"
• The document was moved while being scanned. Do
not move the document during scanning.
• The document is not pressed flat against the Contact
Glass. Make sure the document is pressed flat against
the Contact Glass.
• Be sure to tightly align the guide of the Automatic
Document Feeder (ADF) with the size of the docu-
ment.
ument in the correct direction.
• The document was placed with the front and back re-
versed. Set the document in the correct direction.
• When setting documents on the Contact Glass, place
the side to be scanned face down; when setting docu-
ments in the Automatic Document Feeder (ADF), set
the side to be scanned face up.
• Make sure the locking switch is in the unlocked position.
• Assign the same values to X and Y using the resolu-
tion settings.
• Values which go over the limits of the hardware, have
been set in the area and resolution settings. Re-set the
resolution by assigning lower values.
• Clean the Feed Roller, Document Roller and Docu-
ment Rolling Unit.
P.21 "Cleaning"
P.21 "Clean-
P.21 "Cleaning"