Appendix; Troubleshooting - Savin IS330DC Setup Manual

Troubleshooting

Problem
When launching the ScanRouter V2
Administration Utility from the de-
livery server, the following message
appears: " Delivery server authoriza-
tion settings may be incorrect. The
[Authorization for Server Access] di-
alog box will be displayed. Set autho-
rization properly. "
When launching the ScanRouter V2
Administration Utility from a client
computer, the following message ap-
pears: " Delivery server authoriza-
tion settings may be incorrect.
Restart management tools on the de-
livery server and set authorization
properly. "
The operation panel of a network de-
vice displays " Cannot communicate
with server. "
The operation panel of a network de-
vice displays "Address update failed.
Try again?"
The operation panel of a network de-
vice displays " Destination and send-
er list update has been failed. Try
again? "

4. Appendix

Possible Causes and Solutions
The ScanRouter V2 Lite starting account password may
have been changed. Take the following steps, and then
restart the delivery server.
Click [OK] in the dialog box.
When the [Authorization for Server Access] dialog box ap-
pears, enter the new password, and click [OK]. Restart
the delivery server.
The ScanRouter V2 Lite starting account password may
have been changed. Take the following steps, and then
restart the server.
From the [Start] menu on the server, point to [ScanRouter
V2], and then select [ScanRouter V2 Administration Utility] .
The following message will appear: " Delivery server
authorization settings may be incorrect. The [Authori-
zation for Server Access] dialog box will be displayed.
Set authorization properly. " Click [OK] in the message
box.
When the [Authorization for Server Access] dialog box ap-
pears, enter the new password, and click [OK].
Restart the server.
Note
❒ If the starting mode for the delivery server is set to
[Run in service mode], you must log into Windows.
• Make sure that the server is operating properly.
• Make sure that the network device has the correct IP
addresses for itself and for the server or other net-
work settings.
Delivery service may not have started. Restart delivery
service from the [Server] menu of the ScanRouter V2 Ad-
ministration Utility.
• Make sure that the server is operating properly.
• Make sure that the network device has the correct IP
addresses for itself and for the server or other net-
work settings.
• Make sure that the network device settings are cor-
rect in [Set I/O Device] menu on the ScanRouter V2
Administration Utility.
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