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Did this
correct
the problem?
No
-
Go to Step 18.
Yes -
Continue printing.
18. Make
sure
there is nothing blocking
the
forms
path.
Did
you
find a problem with the form feeder?
No
-
Go
to Step 19.
Yes - Correct the problem or
replace
your pinwheel form
feeder.
19.
Remove the pinwheel form
feeder.
Remember to push the paper
release
lever back to the rear
position.
Insert a single sheet of paper into the printer.
Did the paper feed correctly?
No
-
Your printer
requires
service.
Yes - Your pinwheel form feeder needs to be replaced.
20.
Is
the
quality of the printing adequate?
(Are
you
satisfied with the
way the letters look?)
No
-
Go to Step
21
.
Yes - Go to Step
22
on page
6-12.
21. Check the following items. Then
check
your print quality after
checking
each of the
items.
a.
Make sure you are printing on paper of acceptable quality.
See
"Paper"
on page 5-12.
b.
Make sure the paper is not wrinkled.
c.
Remove the ribbon and
turn
the take-up knob in the direction
of the arrow to advance the ribbon to an unused
portion.
d.
Press down firmly on both
sides of the platen to make sure it
is securely
latched.
e.
Make
sure the printhead
is
correctly
installed.
f.
Adjust the contrast control to a lower or higher setting.
g.
Try using the
Enhanced
print mode
if
you are using rough
paper.
h.
Try printing with a
new
ribbon.
i.
Replace
t
he
printhead.
Try to print
again.
Did
your print
quality
improve after following
the
above steps?
Problem Determination Procedures
6-11
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