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b.
Press
Start/Stop
and
try to download
the font
again.
11
.
Is the
font cartridge
an Electronic Font Ill?
No -
Replace
the
font with an Electronic Font Ill.
Yes
-
Go
to
Step
12.
12.
Do
you have another
font
cartridge to use?
No
-
Your font cartridge
may
be defective.
Remove
the defec-
tive cartridge
from
the
printer to continue
printing.
If the
Font
light
blinks without the
font
cartridge
installed,
your
printer requires
service.
Yes
-
Try
the other
font
cartridge.
a.
If
the
Font
light
stops blinking, your original
font
car-
tridge is
defective.
b.
If
the
Font
light
still
blinks,
your
printer
requires
service.
13.
Is the paper feeding correctly?
No
-
Go to Step
15.
Yes
-
Go
to
Step
14.
14.
Is
the
Paper
light on?
No
-
Go to Step 20 on page 6-11
.
Yes
-
Check the following items.
If
you have a sheetfeed
attached,
remove it before
following
the steps
below.
a.
Make sure the
paper
release
lever
is
in
the correct
position (all the way
back).
b.
Make sure the
printer does
not have
a
paper
jam.
c.
Press
down
firmly
on
both
ends of the platen to make
sure it is securely latched.
d.
Make
sure you
are using paper
of acceptable quality.
Did
you
find any of the above
problems.
No
-
Go to Step 15.
Yes
-
Correct
the problem and
try
printing
again.
15.
Are you
feeding
single sheets
manually?
No
-
Go
to
Step 16 on
page
6-10.
Yes
- Turn t he printer
off,
then on again.
a.
Load a sheet of white paper
into tne
printer.
If
the
Paper
light comes
on
again,
your printer needs
service.
Problem Determination Procedures
6-9
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