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Did the
Ribbon
light go off?
No
-
Your printer requires service.
Yes
-
Go to Step 8 if you have another printer problem. If not,
leave these problem determination procedures and con-
tinue
printing.
8.
Is the
Font
light on solid and did the printer beep?
9.
No
-
Go to Step
10
on page 6-8.
Yes
- Are you using the correct font cartridge for your applica-
tion and are
your
setup switches
correctly
set?
No
-
Do one
of
the following:
•
Install the correct font cartridge.
•
Press
Start/Stop
to ignore the error condition.
The printer will
choose
a
"
best
fit"
font.
•
If you were attempting to download a font,
press
Start/Stop
to cancel
the download
opera-
tion.
Yes
- If you removed the font cartridge while it was being
used
,
plug
the same
font cartridge back
into
the
printer and press
Start/Stop
to resume
printing.
If
you
did not remove the font
cartridge,
go to Step 9.
Note:
If
you have
a
blank cartridge installed in the printer and
the
setup switches are set for pluggable font selection, the Font
light will come on when you turn on the
printer.
Press
Start/Stop
to continue
printing.
Do you have another font cartridge of the same type to use?
No
-
a.
Press
Start/Stop
to ignore the error condition. The
printer will choose a
"
best fit" font.
If
you were
attempting to download a font
,
press
Start/Stop
to
cancel the
download
operation.
b.
Try
the font cartridge again or use another font
car-
tridge.
1)
Press Code
and
Reset
or turn off the printer.
2)
Try to
run the
job
again.
c.
If
the
Font
light comes on
again,
your printer or font
cartridge requires service.
Yes -
Install the other font cartridge.
Did
the
Font
light go
off?
Problem Determination Procedures
6-7
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