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For Assistance
1-2
If you have problems with the
printer,
refer to
"
Problem Determi-
nation Procedures
"
on page 6-1 for assistance.
If you
need addi-
tional help with setup or operation of your printer,
call
your point of
purc hase.
You will need a spare printhead and
ribbon
to diagnose
some
problems.
The following information should be recorded and
retained:
IBM Product Name
IBM
Model No.
IBM
Seri
al
No.
The product name is located on the logo plate on the top
of
the
printer
cover.
The model number and serial number are located inside the
printer on the bottom cover as shown
below.
Model
Serial
Number
Number
,......
,--,.
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