Troubleshooting For Airprint - Oki ES6450 User Manual

Troubleshooting for AirPrint

 This machine may take 2 to 3 minutes to join a network after power-on. Make sure that the machine is connected to
the network before attempting to print.
 For macOS or iOS, please update the software to the latest version before printing.
When "No AirPrint Printers Found" is displayed on an iOS device
Cause
Is the machine powered on? Please power this machine on.
Is the machine connected to
the same network as the iOS
device?
Unable to print
Cause
Is the machine powered on? Please power this machine on.
Is the machine connected to
the same network as the iOS
device?
Is the latest firmware
installed?
Is there any paper?
Is there any toner?
Is AirPrint set to [Enable]?
Is any error displayed?
Solution
If the power is on, turn the power off and then on again to
see if the problem is solved.
Check if this machine is displayed on the iOS print screen.
If this machine is not displayed, check the IP address.
Solution
If the power is on, turn the power off and then on again to
see if the problem is solved.
Check if this machine is displayed on the iOS print screen.
If this machine is not displayed, check the IP address.
Make sure that the firmware of this machine and the macOS
and iOS software are of the latest versions.
If they are not of the latest versions, please update them to
the latest versions from the website or Apple's website.
Make sure that the out-of-paper message is not displayed.
Make sure that the out-of-toner message is not displayed.
Press the scroll buttons on the operator panel several times
to check the status of [AirPrint]. If [Disable] is displayed,
AirPrint is not available.
Check the error message.
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Printing from a mobile device
Reference
Turning the power
on(P.71)
Turning the power
off(P.71)
-
Reference
Turning the power
on(P.71)
Turning the power
off(P.71)
-
-
Error message
list(P.327)
When an error message
appears on the
display(P.326)
Error message
list(P.327)
When an error message
appears on the
display(P.326)
-
Error message
list(P.327)
When an error message
appears on the
display(P.326)