EU/A ANUFACTURER MPORTER TO THE UTHORISED REPRESENTATIVE Oki Europe Limited (trading as Oki Printing Solutions) Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
ASIC OPERATIONS AIN COMPONENTS AND THEIR FUNCTIONS TANDARD CONFIGURATION NAME DESCRIPTION Centre output Print jobs are output here with the printed side tray facing down. Control panel Consists of the essential operation buttons, indicators and display. Ventilation Releases heat to prevent the interior of the hole printer from heating up.
NAME DESCRIPTION Serial For connecting the serial cable. connector Duplex unit For connecting the duplex unit. connector ITH ACCESSORIES NAME DESCRIPTION Offset catch Allows you to stagger the output position for tray (optional) each print job (offset output). Cover D Open this when paper is jammed inside the (optional) offset catch tray.
NTERNAL VIEW NAME DESCRIPTION Paper stopper Raise this when printing on paper larger than A4 size. Drum/toner Contains the toner and the photosensitive cartridge drum. Cover A Open this when replacing the drum/toner cartridge and removing jammed paper. Fuser unit Fixes the toner on the paper.
WITCHING ON AND OFF THE POWER WITCHING ON THE POWER Press the power switch of the printer to the <|> position. When the power is switched on, various screens will be displayed on the control panel. Check that this display changes to Ready To Print. NOTE If error message is displayed, refer to the “Message list”...
OWER SAVE MODE This printer is equipped with a Power Save mode to reduce power consumption when it is left idle. The default idle time from last print activity until the printer enters Power Save mode is 5 minutes. This time can be adjusted by the operator to any of the following: 5, 15, 30, 60 or 120 minutes.
ISPLAYING OPTIONAL ACCESSORY CONFIGURATION AND PAPER TRAY SETTINGS When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as paper type or size. These settings are displayed on the Options tab.
ONTROL PANEL This chapter introduces the control panel and its functions, and also demonstrates how to navigate through the control panel menus and sub-menus that allow you to view and change the printer settings. ONTROL PANEL FEATURES The control panel is located on the front of the printer and contains the display (LCD), indicators and push buttons that allow you to view and change the printer settings.
NAME DESCRIPTION ON LINE button Press to enter the off-line status. When in the off-line status, the machine cannot receive data or process printing. Press again to exit the off-line status and enter the on-line status (where the machine can receive data from the computer).
ENTER to select the setting. An asterisk (*) will appear next to the setting indicating that this setting is currently in effect. Do one of the following: > Press the BACK button to move up to the list of menus; or...
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Using the Control Panel: Press the up and down buttons, scroll to the required letter/digit. Press the ENTER button to input and move to the next letter/digit. Repeat steps (a) and (b) until all letters/digits are entered and then press the ENTER button.
Print Jobs Menu Enter Password Configuration Page Counts Usage Counter Page Count Toner Page Count Fuser Count Supplies Life Tray 1 Level Tray 2 Level Tray 3 Level Tray 4 Level Toner Network Printer Name IP Address Subnet Mask Gateway Address Network Address Network Version System...
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Tray Configuration contd. Tray2 Media Type Tray2 X Dimen Tray2 Y Dimen Tray3 Auto-Sense Tray3 Paper Size Tray3 Media Type Tray3 X Dimen Tray3 Y Dimen Tray3 Auto-Sense Tray4 Paper Size Tray4 Media Type Tray4 X Dimen Tray4 Y Dimen Sys Config Menu Power Save Time Wait Timeout...
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Print Menu Personality Copies Duplex Duplex Bind Auto Resize Media Check Resolution Toner Save Mode Orientation Lines Per Page Separator Page White Page Skip Edge to Edge PCL Emulation Font Source Font No. Font Pitch Symbol Set CR Function LF Function A4 Print Width Print Area PCL Tray1 ID#...
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Serial Menu contd. RTS Ready/Busy RTS Onl/Offl RTS Error XON Ready/Busy XON Onl/Offl XON Error DTR Polarity RTS Polarity Robust XON PS Protocol USB Menu PS Protocol Date/Time Menu Month Year Hour Minute Second GMT Offset/Hours GMT Offset/Mins Daylight Savings Flash Menu Data Security Print...
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Change Password New Password Maintenance Menu Menu Reset Save Menu Restore Menu Panel Security Control panel > 23...
RINT MEDIA EDIA SIZES PAPER MEDIA SIZES WEIGHT LOADING TRAY CAPACITY Tray 1 Standard sizes that can be 16-58 lb US 150 sheets automatically detected: Bond (64 - 20-lb US Bond 216 g/m A5, B5, A4, (75 g/m Executive (7.25 × 10.5in), Letter (8.
Insert paper in the tray so the side to be printed is facing up and the short-edge of the paper goes into the printer first. ONFIGURING CUSTOM SIZES To print on custom size paper loaded in trays 1 to 4, you must set the paper size on the control panel.
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When loading paper longer than A4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the length guide and slide it to the desired paper size (1).
Load the paper with the side to be printed facing up and with all four corners aligned. NOTE > Do not place paper over the right width guide. > Do not load paper exceeding the maximum fill line or the maximum capacity allowed.
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PAPER TYPES FUSER MODE RESTRICTIONS Thick1 Thick1 None (106-159 gsm) Thick2 Thick2 None (160-216 gsm) Thick3 Thick3 Half Speed Thin Thin None You should set your printer Media Type to Thick1 or any of the other paper types that use Thick1 fuser mode for any paper that is from 106 gsm to 159 gsm.
Adjust the paper guides to fit the transparencies. Insert the tray firmly into the printer. Using the Control Panel or EWS, select the Transparency Media Type and correct Media Size for the tray to be used. In the printer driver or the computer application program, select Transparency as the media type you wish to use.
OADING ENVELOPES Place the envelopes face up in the center of the tray as shown. Make sure to adjust the guides as needed. ABELS Labels can be printed from any tray. Use labels that were designed for use in laser printers. Insert the labels into the tray and adjust the guides to fit the sheets.
> Paper with rough surfaces such as pulp paper, or fibrous paper > If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. > Labels that do not fully cover the adhesive backing ONFIGURING TRAY SELECTION If you display the properties dialogue box of the printer driver and select a paper size and Media Type, and Automatically Select for Paper Source.
> If “Load Paper TrayX” message is displayed, then loading the requested paper into the indicated tray will cause the printer to automatically resume printing. If the paper is loaded into a tray other than the one indicated, then pressing the ON Line button will allow the printer to resume printing if “Auto Tray Change”...
ENU SETTINGS The Printer Menu allows you to view and change the printer’s internal settings. This chapter details the various menu settings and the default settings. DRIVE MENU NOTE This Menu item will only be found if a USB Flash drive is installed in the Host USB connector on the Control Panel.
will automatically advance to the next digit. When all 6 digits have been entered, the Select Jobs screen is displayed. If there are no stored jobs associated with the PIN value entered, the display will show: Select Jobs PIN has no jobs. If there are stored jobs associated with the PIN value entered, the display will show: Select Jobs >...
PARAMETERS VALUE DEFAULT DESCRIPTION Toner Page Count nnnn This is the count of the number of images printed using the toner cartridge. This count is stored in the toner cartridge. Fuser Count nnnn This is the count of the number of images using this fuser.
ONFIGURATION ETWORK MENU The Network Menu provides a view of the printer network settings. PARAMETERS VALUE DEFAULT DESCRIPTION Printer Name Displays this Printer’s Network Host name. IP Address Dispalys the IP address. Subnet Mask Displays the Subnet Mask. Gateway Address Displays the Gateway Address.
NFORMATION MENU The Information Menu provides printouts of printer settings for various printing functions. PARAMETERS VALUE DEFAULT DESCRIPTION Print Usage Rep Execute Execute Prints the usage report Print Menu Map Execute Execute Prints the menu map Network Summary Execute Execute Prints the network settings Print PCL Fonts...
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PARAMETERS VALUE DEFAULT DESCRIPTION Tray1 Paper Size Legal13 Letter (US) Allows manual Legal14 A4 (Otherwise) selection of the media size. Letter Tray1 Auto Sense must be switched off to use this feature. Statement Officio Com9 Envelope C5 Envelope DL Envelope Com10 Envelope Monarch Envel.
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PARAMETERS VALUE DEFAULT DESCRIPTION Tray2 Y Dimen 148 - 356Millimeter 296Millimeter Set the paper length. (5.83 - 14Inch) (11.65Inch) Tray2 Paper Size must be set to Custom Size to use this feature. Tray3 Config (Displayed when Tray3 is installed) Tray3 Auto-Sense Allows the input Tray3 paper size to be determined by the...
ENUS YS CONFIG MENU The Sys Config Menu provides access to the system settings. PARAMETERS VALUE DEFAULT DESCRIPTION Power Save Time 5, 15, 30, 60, 120 5 min Set delay time in minutes for printer to enter power saver. Wait Timeout 5 - 9999 Seconds Timeout set for end of print job.
PARAMETERS VALUE DEFAULT DESCRIPTION Tray4 X Adjust 0 - 15 Make fine adjustment of the registration in the X axis. Tray4 Y Adjust 0 - 15 Make fine adjustment of the registration in the Y axis. Duplex X Adjust 0 - 15 Make fine adjustment of the registration in the X axis.
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PARAMETERS VALUE DEFAULT DESCRIPTION Factory Default Execute Execute Restores factory defaults for Network interface options. Enable Disable Enable/Disable Disable protocol. WINS Enable Enable Enable/Disable Disable protocol. Enable Enable Enable/Disable the Disable web page. SNMP Disable SNMP v1/v2 Disable or configure SNMP v1/v2 the required SNMP SNMP v1/v2/v3...
DMIN RINT MENU The Print Menu provides access to the print setup procedures. These settings are defaults for the printer. A print job can specify and use other settings. PARAMETERS VALUE DEFAULT DESCRIPTION Personality Auto Emulation Auto Emulation Select the Emulation. PostScript 3 Copies 1 - 999...
DMIN EMULATION The PCL Emulation Menu provides access to the PCL settings and functions. PARAMETERS VALUE DEFAULT DESCRIPTION Font Source Internal Internal Select the device Compact Flash used for Font Source. User Flash Disk Drive Font No. Available Fonts Default font number. Font Pitch 0.08 - 100.00 10.00...
DMIN EMULATION The FX Emulation Menu provides access to the FX settings and functions. PARAMETERS VALUE DEFAULT DESCRIPTION Character Pitch 10 cpi 10 cpi Default font pitch 12 cpi 17.1 cpi 20 cpi Proportional Character Set Set-1, Set-2 Default character set. Set-2 Symbol Set Available Symbol...
DMIN ARALLEL MENU The Parallel Menu provides access to the Parallel settings. PARAMETERS VALUE DEFAULT DESCRIPTION Parallel Enable Enable Enable port. Disable Bi-Direction Enable Enable Enable bi-direction Disable communication. PS Protocol ASCII ASCII When set to ASCII, the printer will search for embedded control codes in the PostScript data...
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PARAMETERS VALUE DEFAULT DESCRIPTION RTS Ready/Busy Selects whether RTS signal should reflect the Ready/Busy state of the printer. RTS Onl/Offl Selects whether RTS signal should reflect the Online/Offline state of the printer. RTS Error Selects whether DTR signal should reflect the Error state of the printer.
DMIN MENU The USB Menu provides access to the USB settings. PARAMETERS VALUE DEFAULT DESCRIPTION Enable Enable Enable port Disable PS Protocol ASCII ASCII When set to ASCII, the printer will search for embedded control codes in the PostScript data stream.
DMIN LASH MENU The Flash Menu provides access to the User Flash settings. This menu is displayed only if a USB Flash device is installed. NOTE All files will be deleted in the User Flash if Format User Flash function is selected.
DMIN ISK MENU The Disk Menu provides access to the disk settings. This menu is displayed only if a Hard Disk Drive is installed. NOTE All files on the Hard Disk will be deleted if Format Disk function is selected. PARAMETERS VALUE DEFAULT...
FLASH DMIN MENU The Comp Flash Menu provides access to the compact flash settings. This menu is displayed only if the Compact Flash Card is installed. NOTE All files on the COmpact Flash will be deleted if Format Cmp Flash function is selected.
Data security settings Clear-Erase: This operation requires writing one-byte (0x00 for Compact Flash and Hard Disk, 0xFF for User Flash) to every byte of each sector. Sanitize-Erase: The Sanitize-Erase operation is a 3-step operation. Each sector is written 3 times - first with a constant byte value, then with the complement of that byte value, then with random byte values.
DMIN OB ACCOUNTING MENU The Job Accounting Menu provides access to functions and settings related to this feature. PARAMETERS VALUE DEFAULT DESCRIPTION Enabled Enable or disable this feature. Print Info Execute Prints the Job Accounting file. DMIN HANGE PASSWORD MENU The Change Password Menu provides access to the printer Password setting.
DVANCED PRINTING Listed below are several features that this printer supports. Use the Print Driver to configure these features. Some of these features may also be configured with the Control Panel Menu or the Embedded Web Server. RINTING ON BANNERS This printer can print on long paper.
Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the right width guide (1) and slide it to the paper width. Load the paper with the side to be printed facing up. Curl up the back end of the paper so that it will not fall from the tray.
SIDED PRINTING DUPLEX The printer can automatically print on both sides of the paper when the Duplex module is installed. With two-sided printing, you can print a document in the form of a small book. OVER SHEET A cover sheet is the first page of the document. The printer enables you to choose a different paper source for the cover sheet than for the rest of the document.
DOS Copy or using a utility to send it directly to Port 9100 on a TCP connected printer. You can also use the Oki PC based utility (LPR) for printing PDF files directly to the printer. When sending the PDF file to the printer for printing using the lpr command, printing will be done with the defaults set at the control panel.
RINTING VIA ELECTRONIC MAIL MAIL PRINTING When the optional hard disk or compact flash has been installed and the printer is connected to a network, enabling it to receive e-mails via TCP/IP communication, e-mails can be sent from the computer to this printer. Printing of e-mail contents and TIFF or PDF attachments can be done from this printer.
ENDING E MAILS This section explains how to send e-mails from the computer to the printer using Outlook Express as an example. Create mail contents using your mailing software and attach TIFF or PDF files if any. NOTE > Only text format can be used for the mail contents. Set the format of the e-mail content to text format in your mailing software.
PCL5 OMPUTATIONAL BARCODES USING Algorithm generated barcodes are printed by firmware that uses special PCL font selection commands. Computational barcodes can: > generate any size of barcode > automatically generate checksums > automatically add stop and start characters Computational barcodes can support the following symbologies: >...
RINTING STORED AND SECURE DOCUMENTS There are four types of jobs that can be stored in the printer: > Stored > Secure > Proof Print > Timed Optionally an expiration time may be specified for Stored, Secure and Proof Print job types. The expiration time indicates the number of days the jobs may be stored before being automatically deleted.
Click OK. Click Print in the Print dialog box to start printing. The document will now be stored in the printer. T THE PRINTER CONTROL PANEL This section explains the procedure to print data stored in the printer for Stored job type. Press the MENU button.
In the Job Identification group, enter a 6 digit password at Job Pin. Enter a Six digit numeric password. The Password must be strong, i.e. non consecutive numbers. Enter the job expiration time. A value of zero specifies that the job will not expire. Click OK.
ONFIGURING PROOF PRINT This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other Operating Systems. NOTE The way to display the printer properties dialog box differs according to the application software. Refer to the manual of your respective application software.
From the File menu, select Print. Select this printer as the printer to be used and click Preferences. From Job Type on the Job Options tab, select Timed Jobs. Set the time to start printing by selecting Elapse Time or Real Time. For Elapse Time specify the number of minutes to delay before printing.
ETWORK OPERATIONS This chapter explains the various network protocols available to the user for configuring the printer to their specific network environment. The default network configuration for IP Address Set: Automatic (equivalent to DHCP On). You may choose to disable Automatic IP Address Set by selecting IP Address Set: Manual (equivalent to DHCP Off).
determined by IP Filter priority. Higher priority overrides lower priority permissions. If an administrator IP address is entered, it takes highest priority over any configured IP range. NOTE The address 0.0.0.0 is not allowed. PROTOCOL SUPPORT The IPv6 implementation conforms to the following IETF documents: >...
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Traps The printer sends generic traps at power up and online and offline traps. Traps are sent on all printer status changes such as: paper out, cover open, tray missing, and jams. The Trap Host ID must be set via the EWS for traps to be enabled. Alerts Support for SNMP alerts is based on Printer MIB (RFC 1759) requirements.
MBEDDED WEB SERVER This section explains how to navigate through the printers Embedded Web Server (EWS). The EWS allows you to view or change various printer settings. The changes made via the EWS change the printer settings in the same manner as the Control Panel. To change settings for specific documents, use your Printer Properties options within the driver.
EB PAGES FOR GENERAL USE TATUS The home page of the printer is shown below. Navigation to various statuses and functions is done using the selections on the left side of the page. The Status Page shows at-a-glance information regarding the current state of the printer. The current content of the Control Panel Display, current toner coverage information, and printer alert conditions are shown in the top portion of the page.
TATUS PRINTER SUMMARY The Printer Summary displays a complete view of the printer’s options. It also displays the toner level, percent of coverage, and page counters. Embedded web server > 71...
SAGE REPORT Shows the current Usage Page Count in the printer. See “Configuration - Page counts menu” on page 34. RINT JOBS Allows the User to print Stored Job, Secure Print or Proof and Print jobs located on the printer storage devices such as the optional Hard Drive, Compact Flash or standard User Flash.
INKS On this page you may have easy access to specific web sites for technical support purposes. END FILE Allows the User to Browse to and Print select files directly from the PC Folder. Supported file types are displayed on the Send File screen. Embedded web server >...
EB PAGES FOR ADMINISTRATOR USE The following pages show the EWS functions available to the Administrator. To access these functions, the administrator must log in with User Name = root and default Password = aaaaaa. Log-in Printer identification The first time you log in you will be given the opportunity to configure the Printer Name, Location, Asset Number and Administrator Name.
RINT JOBS ADMIN The Print Jobs Admin web page allows the administrator to change attributes of previously stored Stored Job, Secure Printed Proof and Print jobs. Print jobs expiration settings When stored print jobs are created, an expiration time can be chosen. The expiration time is set as a number of days that the job will be stored before it is automatically deleted.
RINTER PRINT MENU PRINT METHOD This page contains basic print settings. These settings are effective unless overridden by settings contained in a print document. For further information about these settings, see the Print Menu section of the Operator Panel. Embedded web server > 77...
RINTER PRINT MENU PRINT QUALITY This page is used to specify the default print quality settings. The Resolution setting controls the default Dots Per Inch (DPI) for printing, while the Print Density and Toner Save Mode settings affect the amount of toner used for black areas of the printed page. If reduced toner usage is desired, it is recommended that the Toner Save Mode setting be set to On.
RINTER PRINT MENU PRINT SYSTEM ADJUST MENU Allows you to adjust the printing position of individual trays. There is usually no need to change this setting. However, it can be useful if printed data needs to be aligned on preprinted forms, or if the printed page is not properly centered on the paper. Embedded web server >...
RINTER MEDIA MENU This page includes all settings under the menu path on the Control Menus > Tray Configuration Panel (see “Menus - Tray configuration menu” on page 37), plus an additional feature, which is called Tray Priority. The Priority setting instructs the printer as to which order paper trays are used when there are multiple paper trays that contain the same size and type of media.
RINTER PRINTER SYS CONFIG MENU This page includes settings from the Sys Config Menu. For descriptions of the following settings, (see “Menus - Sys config menu” on page 40) Language, Print PS Errors, Jam Recovery, Power Save Delay Time, Low Toner, and Wait Timeout. The Personality setting can be used to instruct the printer to treat all incoming print data as if it were intended to a specific PDL (e.g.
- PCL RINTER EMULATION EMULATION This page provides access to the settings found in the menu path Admin Setup > PCL Emulation on the control panel. (see “Admin - PCL emulation” on page 44) for more information. Embedded web server > 82...
- FX RINTER EMULATION EMULATION This page provides access to the settings found in the menu path Admin Setup > FX Emulation on the Control Panel. (see “Admin - FX emulation” on page 45)for more information. Embedded web server > 83...
RINTER INTERFACE PARALLEL This page provides access to the settings found in the menu path Admin Setup > Parallel Menu on the Control Panel. (See “Admin - Parallel menu” on page 46) for more information. Embedded web server > 84...
RINTER INTERFACE SERIAL This page provides access to the settings found in the menu path Admin Setup > Serial Menu on the Control Panel. (See “Admin - Serial menu” on page 46) for more information. Embedded web server > 85...
- USB RINTER INTERFACE This page provides access to the settings found in the menu path on Admin Setup > USB Menu the Control Panel. (See “Admin - USB menu” on page 48.) Embedded web server > 86...
RINTER JOB ACCOUNTING This page allows you to enable or disable the Job Accounting feature. The Job accounting feature keeps a record of jobs printed by the printer. This page can also be used to print or reset the Job Accounting information stored in the printer.
RINTER SAVE RESTORE This page allows you to save the current printer settings as a form of “backup data”. This allows you to restore the printer to a known state in situations where a variety of printer settings may have been changed. (see “Admin - Maintenance menu”...
RINTER INFORMATION PRINT Information print allows the user to conduct remote print functions such as Information Print of the Status Page titled “Menu Map”. Embedded web server > 89...
ETWORK NETWORK SUMMARY The “Network” web page is where you can administer all of the networking features of the printer. The networking features can be categorised as follows: Basic Network Settings Remote Printer Management Features Security Features The Network Guide contains extensive information regarding the administration of these features.
FLASH - FILES Allows the user to View, Delete and Print stored files in the User FLASH memory. FLASH - PRINT SUMMARY Allows the user to Submit/Print the User FLASH Summary report. Embedded web server > 91...
FLASH - FORMAT WARNING! Formatting User Flash will erase all data stored on the User Flash. Allows the user to format the User FLASH. This will cause the printer to reboot when complete. ECURITY PROTOCOL ON This allows you to configure basic EWS settings (Port Number and whether or not the EWS is enabled).
- IP ECURITY FILTERING This page allows you to perform simple filtering of TCP/IP traffic to the printer. Please refer to the Network Guide for more information. Embedded web server > 93...
ECURITY STORAGE DEVICES Data erase security setting This setting controls whether more thorough methods are used to format permanent storage when requested. (see “Admin - Job accounting menu” on page 53) for more information. USB drive enable/disable setting This feature enables or disables the ability to attach USB Mass storage devices to the front panel USB connector.
ECURITY PANEL LOCKOUT Locks the Control Panel to prevent Menu changes ECURITY PASSWORD CONFIGURATION Allows the user to change the root/admin Password. Embedded web server > 95...
AINTENANCE RESET RESTORE Allows the user to perform the following actions: > Reset Printer > Reset Network Card > Restore Printer to Factory Defaults > Restore Network Card to Factory Defaults > Reset Average Toner Coverage Embedded web server > 96...
INKS LINKS This page contains commonly needed URLs for support. INKS EDIT LINKS This page allows the administrator to edit the Support Links and add other URLs that may be needed for local purposes. Embedded web server > 97...
ROUBLESHOOTING HEN PAPER JAMS CAUTION! When removing jammed paper, make sure that no pieces of torn paper are left in the machine. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
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Turn the roll as shown and remove any jammed paper inside (2). Return the drum/toner cartridge and cover A to their original positions. If installed, lower the offset catch tray to its original position. CAUTION! If you continue to print with the offset catch tray in the up position this may cause a paper jam.
NSIDE PAPER TRAY Pull out all paper trays and remove any wrinkled paper. Examine the inside of the printer and remove any jammed paper. After removing paper, Push the paper trays completely back into the printer. Troubleshooting > 100...
Open and close cover A. Doing this will clear the error message. NSIDE COVER Open the Duplex cover, if installed. Remove the rear tray when opening the back cover. Raise the lever as shown in the diagram and open the cover B (1). CAUTION! The fuser unit is hot.
If installed, close the Duplex unit cover. NSIDE COVER DUPLEX UNIT Push up the lever shown in the diagram to open the cover. Remove the jammed paper and close the cover. Troubleshooting > 102...
NSIDE COVER OFFSET CATCH TRAYS Open the cover and remove paper as shown. ROBLEMS CCUR Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. WARNING! > Never open or remove machine covers that are secured with screws unless specifically instructed in the user guide.
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SYMPTOM REASON/ACTION No power. Is the power of the printer switched off? Push the power switch to the <|> position to switch on the power. Is the power cord disconnected or not securely connected? Switch off the power of the printer and connect the power cord to the power outlet again.
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SYMPTOM REASON/ACTION Although no Did you switch on the power of the computer after print job is switching on the power to the printer? Pressing the sent, the CANCEL button cancels the printing. message Check that you switch on the power of the computer “Printing”...
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SYMPTOM REASON/ACTION Paper cannot Is the paper correctly set? Load the paper correctly. be fed. For labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before Paper jam. loading. Multiple sheets “Loading media” on page of paper is fed.
HEN THE PRINT QUALITY IS POOR When the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. SYMPTOM REASON/ACTION Printing is The paper is damp.
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SYMPTOM REASON/ACTION Printed image The paper loaded in the paper tray does not match smudges when the paper type set on the control panel. Ensure that rubbed with the paper type set on the control panel and the printer your finger. tray match.
ESSAGE LIST This section describes the messages displayed on the control panel. MESSAGE CONDITION/REASON/ACTION Bad Action Format error. Bad Action Str Missing or bad action defined for job. Bad BUFSIZE Cmd Format error on BUFSIZE command. Bad COLUMN Cmd Format error on COLUMN command. Bad FEntry CMD Unrecognized Form Entry command.
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MESSAGE CONDITION/REASON/ACTION Face Up Failure Error message displayed for Face-Up tray unit failure. Fan Failure Error message displayed for Fan failure. File Error 26 Invalid format detected in the header of Firmware Download attempt. File Error 27 Bad checksum detected for one of the files included in a Firmware Download attempt.
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MESSAGE CONDITION/REASON/ACTION Net Comm Error Error Message used to report Network Interface Communication Failure. Net: Error Used for display of Network Interface error code (Net1: Error yy) NVRAM Failure NVRAM failure message. Offset Tray Optional face-down output tray (offset-capable) Offset Tray Fail Error message displayed for Offset Tray Unit Failure.
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MESSAGE CONDITION/REASON/ACTION Service Code 02 Transfer Roller failure. Call service technician to Change Transfer replace transfer roller. Roller Service Error 01 Problem with the controller NVRAM has occurred. Call technical support. Service Error 02 Firmware logic error has been detected. Record the identifying “error ID”...
ETWORK RELATED TROUBLES TCP/IP SING This section describes how to identify the cause and fix an error when a problem occurs in the TCP/IP environment. For the troubles that occur in other environments, refer to the Network User Guide. When the printer is not printing This section explains how to fix the printer status when Unable to print (xxxx Error) appears in the window displayed by clicking Start >...
INDOWS When the printer is not printing CAUSE VERIFICATION ACTION Incorrect IP address. Ask your network Specify the correct IP administrator to check address for the printer. that the IP address is correct. When LPD Spool is set Check the memory 1.
SYMPTOM REASON/ACTION The latest information is Click Refresh. not displayed. The new settings were not Is the entered value correct? reflected by clicking the If an invalid value is entered, it will be Submit button. automatically changed to a value within the range.
AILY CARE ONER CARTRIDGE REPLACEMENT The drum/toner cartridge includes the toner and the photosensitive drum. A message will appear on the control panel when it is about time to replace the drum/toner cartridge. If the message indicates that the printer is still ready to print you should still be able to print about 100 pages before actually replacing the cartridge, otherwise you should replace it immediately.
EPLACING THE DRUM TONER CARTRIDGE Remove any output paper and open cover A. NOTE When the offset catch tray (optional) is installed, fold the tray first before opening cover A. CAUTION! Do not touch any parts inside the printer. Hold the drum/toner cartridge by the grip and pull it out slowly. NOTE To prevent the toner from dirtying the floor, lay a piece of paper on the floor first before putting the drum/toner cartridge down.
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Take the new drum/toner cartridge out of the packaging box and shake it 7 to 8 times as shown in the diagram. NOTE > If the toner is not evenly spread out, the print quality may be reduced. Also, if you did not shake the drum/toner cartridge well, there may be operating noise or the interior of the cartridge may be damaged during operation.
Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. NOTE > Do not touch any parts inside the printer. > Ensure that the drum/toner cartridge is firmly set. > After opening cover A, remove any dust or stains inside the printer with a dry clean cloth.
BOUT MAIL NOTICE SERVICE The types of information that can be sent through Mail Notice Service are listed below. TYPES OF DESCRIPTION INFORMATION Job Completion Notifies the status of print jobs (completed, cancelled or confirm) from the computer (set in driver). Printer status is set Off-line through the printers...
HECKING PRINTED PAGES This section explains how to check the total number of printed pages. HECKING TOTAL PRINTED PAGES ON METER The total number of printed pages for different meters can be checked on the display of the control panel. The following procedure shows how to check the meter.
LEANING THE INTERIOR After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A. WARNING! > Never touch a labelled area found on or near the heat roller. You can get burned. >...
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Inside of machine (two locations) Open cover A and after removing the drum/toner cartridge, clean the feed rollers. Tray module (one location) Even without uninstalling the tray module you can clean the feed roller after pulling out the paper tray. Paper tray (one location) Pull out the paper tray and clean the feed roller.
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Cleaning procedure The following procedure explains how to clean the feed roller set in the paper tray. Follow this procedure also when cleaning the feed rollers inside of the printer and the tray module. NOTE The feed roller is a regular replacement part. Pull the paper tray out of the printer.
Turn the short tab (1) of the feed roller to the right and slowly push it onto the shaft of the paper tray. By aligning the slot of the feed roller with that of the shaft, push the feed roller completely in so that the short tab fits into the slot of the shaft.
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Correct moving procedure Carry out the following procedure when moving the printer. Press the power switch of this printer to the <O> position to switch the power off. Remove all cords, such as the power cord and interface cables. Remove any paper in the centre output tray and return the paper stopper to its original position if it is raised.
PPENDIX OMPUTATIONAL ARCODES The Barcode feature provides access to scalable, configured barcode printing via special PCL5 font selection sequences. Such barcodes can be printed in a variety of sizes and rotations, with automatic generation of check characters, etc. upon request. The barcodes are rendered algorithmically;...
provided, but the barcode requires the data to be compressed, then compression is done automatically. If necessary, check digits are generated. Most barcode types require check digits in the generated barcode. The user has the option to either provide the checksum with the barcode data characters, or have them generated automatically.
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TYPEFACE ID SYMBOLOGY TYPEFACE ID SYMBOLOGY 24702 128 B 24772 ZIP+4 POSTNET 24704 128 C 24750 CODABAR 24710 UCC-128 24751 CODABAR+CHK 24720 EAN-128 24690 Code 93 Human readable interpretation (HRI) output control “P” parameter Esc(s#p The base value of the “P” parameter indicates if and how the HRI is printed: 0 Use default value (depends on symbology used) 1 Don’t print human readable text 2 Print human readable text embedded below barcode...
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Short bar height in points (1/72 inch). If the specified value is smaller than the Minimum allowable height for the selected barcode type, the allowed minimum value will be substituted. Example: Bar code in point size 87: 87v Bar width configuration “B”...
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The parameters are interpreted exactly as in Function 1 of the “B” parameter, except that this parameter specifies the width of the spaces in the barcode, as rather than the width of the bars. NOTE There is no "function 2" variety of this command. “S”...
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Another PCL escape sequence example A valid PCL escape sequence to select a barcode is like the following: <Esc>(s0p5h40v8,16,24,32b8,16,24,32s24600T Parameter meaning 24670T Symbology: UPC-A 0p Default HRI 5h HRI text in OCRB 40v Bars height: 40 points 40/72=0.555 inches 40*2.54/72=1.41 cm 8,16,24,32b Use thicknesses of 8, 16, 24, and 32 dots for 1-, 2-, 3-, and 4-module bars, respectively.
NDEX menu settings admin menus ....41 A4 universal tray when moving the printer ....10 ..125 configuration ....34 advanced printing when paper jams ....98 information menu ..... 37 2-sided printing inside cover A ....56 ....98 menus ......