Troubleshooting For This Machine And Paper; Troubleshooting For The Machine - Oki ES6450 User Manual

Troubleshooting for this machine and paper

Troubleshooting for the machine

 Please check the following explanation and "Frequently Asked Questions (FAQs)" on the website or your smartphone
application.
 If the problem persists, contact your dealer.
Symptom
Nothing is displayed The power cord is
even after the power is disconnected.
turned on.
There is a power
failure.
It does not work. The power cord is not
inserted firmly.
The power is not
turned on.
The power was turned
off by the Auto Power
Off function.
This machine is frozen. Press and hold the power switch for more than
The LED lamp of the This machine is
power switch is broken.
flashing rapidly at
intervals of approx. 0.3
seconds.
The output tray does The belt unit is not
not close. inserted properly.
The image drum
basket is not inserted
to the end.
The front cover does The image drum is not
not close. (The L1 installed.
lever dose not move.)
The error is not The replaced
cleared even after the consumables are not
toner or drum is correct.
replaced.
The toner cartridge is
not installed properly.
Printing process does An error is displayed.
not start.
Cause
Firmly insert the power cord.
Check the power transmission status to the
outlet.
Firmly insert the power cord.
Please turn the power on.
Please turn the power on. Or, disable the auto
power off function.
5 seconds to force a shutdown.
Please remove the power cord immediately and
contact your dealer.
Install the belt unit again.
Insert the image drum basket to the end.
Insert the image drum by pulling the L2 lever
and opening the output tray.
Check the name and color of the consumables
that must be replaced by the error message on
the display. Replace the corresponding
consumables.
Check that the toner cartridge is installed firmly.
Check the error code and follow the on-screen
instructions.
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Solution
Troubleshooting
Reference
-
-
-
Turning the
power on(P.71)
Turning off the
power
automatically
(Auto Power
Off)(P.99)
-
-
Replacing the belt
unit(P.308)
Replacing the
image
drum(P.303)
Replacing the
image
drum(P.303)
Error message
list(P.327)
Replacing the
black(K) toner
cartridge and the
waste toner
box(P.298)
Replacing the
toner cartridge
(C/M/Y)(P.301)
Error message
list(P.327)