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Printout Problems
The font cannot be printed
Cause
You may use the printer fonts
substituted for specified TrueType
fonts.
The selected font is not supported
by your printer.
Printout is garbled
Cause
The interface cable may not be
plugged in securely.
You may not be using the correct
interface cable.
The emulation setting for the port
may not be correct.
Note:
If a status sheet does not print correctly, your printer may be damaged.
Contact your dealer or a qualified service representative.
380
Troubleshooting
What to do
In the printer driver, choose the Print
TrueType fonts as bitmap button in the
Extended Settings dialog box.
Make sure that you have installed the
correct font. See "Available Fonts" on
page 446 for more information.
What to do
Make sure that both ends of the interface
cable are plugged in securely.
If you are using the parallel interface,
make sure that the cable is a
double-shielded, twisted-pair interface
cable no more than six feet in length.
If you are using the USB interface, use a
Revision 2.0 cable.
Specify the emulation mode by using the
printer's control panel menus. See
"Emulation Menu" on page 221.
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