Figure 38 Agent Id Observe Menu (Similar Structure - Position Id Observe Menu) - Nortel Observe User Manual

"Starting Observe on AgentID - XX"
Invoke M1 Agent Observe, Start
Recording
Start Recording
Call
activ
e?
Digit
inputte
d?
Invalid Case *
Play beep
Stop M1 Remote
Observe
Stop Recording
Agent ID
Select
Menu

Figure 38 Agent ID Observe Menu (similar structure - Position ID Observe Menu)

Planning, Installation and Administration Guide
Agent ID
Observe
Call Menu
Call
activ
e?
Stop M1 Remote
Observe
Stop Recording
"Call Terminated"
Nortel Proprietary
"Waiting for call
on Agent ID: XX"
"To exit , press
Call
activ
e?
Digit
inputte
d?
Invalid
Case *
Play beep
Agent ID
Select
Menu
Activit
y
timeout
expiry?
95