Figure 16 Non-Sccs Observer Account Creation Page - Nortel Observe User Manual

Nortel Proprietary

Figure 16 Non-SCCS Observer Account Creation Page

The above pages specify the parameters needed to set up a working account for an
observer to dial in on.
Call Recording
The difference between the SCCS and Non-SCCS cases is that the call recording
options are only present in the SCCS case.
When the call recording option is configured for an observer in the SCCS case, all
calls observed by that observer will be recorded into the call recording location
configured for the observer account.
The administrator needs to set up the following parameters:
Planning, Installation and Administration Guide
53