Figure 9 Rtd Multicast Controller Screen - Nortel Observe User Manual

3. For successful Nortel Remote Agent Observe operation, only the Agent
Moving Window stream is required, so click the Agent Moving Window
check box.
4. Click Apply
5. Click OK to close the window.
Modifying RSM settings and multicast rates
Perform the following steps to modify RSM settings and multicast rates in
Symposium Call Center Server.
To modify RSM settings and multicast rates
1. Navigate to the folder in which the RSM component is installed:
[drive]:\Nortel\iccm\bin
2. Double-click RSMConfg.exe.
Result: The RTD Multicast Configuration window appears.
Planning, Installation and Administration Guide

Figure 9 RTD Multicast Controller Screen

Nortel Proprietary
38