Replaying Screen Captures - Nortel Viewer User Manual

September 2007

Replaying screen captures

After searching, you can replay screen captures from your search results. If
the screen capture is accompanied by audio, then this will replay also. To
replay a screen capture, use the following procedure:
1 Search for the screen capture to replay.
2 From the Results panel in the Summary page, click the screen capture
icon next to the call you wish to play.
3 The method of replay depends on whether there is audio with the screen
capture. Refer to Call Viewer for help with the Energy Envelope.
Screen capture without audio
A separate window opens and the screen activity that was recorded is
replayed. You can use the replay control buttons at the bottom to play, pause
and stop the call.
To view the entire screen capture within the window, select Fit to Window.
Clear this option if you want to view it actual size (scroll bars then allow
you to navigate around the whole area).
The Energy Envelope, shown in the main application window, shows the
pattern of screen activity for the screen capture you are viewing. This is in
contrast to a normal audio call, in which the voice patterns are shown.
Screen capture with audio
When you replay a screen capture with audio, the audio will replay with the
screen capture.
User Guide
Replaying calls
29