User Data - Nortel CTI ToolKit User Manual

# P0606089 Ver: 1.1

User Data

This block obtains, modifies, or
removes specific call data or
obtains telephony link data (often
switch specific) for the IVR
application running on the agent-
IVR-port.
The User Data block has two parameters:
Data function: Valid values (Add, Remove, or Retrieve) are assigned
•
from the CTI.Requests.UsrDataFunc folder via the UsrDataFunc menu.
• Data type: Valid values (Calldata or Tlinkdata) are assigned from the
CTI.Requests.UsrDataFunc folder via the UsrDataType menu.
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CTI Toolkit Blocks Reference
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